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Cortese Ford Lincoln

Rochester, NY

4.6
2,352 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,352 reviews

October 30, 2019

Great buying experience Sales staff was very helpful in assisting me with my purchase. Everyone be we encountered at the dealership was very friendly. Overall a great experie More

by RELOCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichelberger
Nov 05, 2019 -

Cortese Ford Lincoln responded

RELOCEY, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

October 30, 2019

Quick service. I brought my vehicle in for service. Between the time I made the appointment and the day of service I received a recall notice. The recall was done on More

by dvhonline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in Service.
Nov 05, 2019 -

Cortese Ford Lincoln responded

We appreciate your recommendation of our dealership!

October 26, 2019

Service Work on my vehicle done was done to my satisfaction and within the time service said. Drove out of dealership knowing my car was “ready to go”. More

by jeangrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Cortese Ford Lincoln responded

Thanks for your praise and kind comments about our team.

October 24, 2019

A friendly, helpful dealership Every time I entered the showroom, I was greeted, escorted to the desk and offered coffee, tea or water. My salesman, Jack, may have been the youngest More

by jo jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Chapin
Oct 28, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 24, 2019

New customer Intro through internet, first time. Welcomed by general manager then assigned to a very knowledgeable salesperson. Enjoyed dealing with him. Thought i More

by hosey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill on the web contact, Tommy Ciavarri, David Eichelberger
Oct 28, 2019 -

Cortese Ford Lincoln responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Ford Lincoln, Inc.!

October 23, 2019

2011 Explorer and 2014 Focus Al and Service Dept are very efficient and thorough. I rely heavily on them and they always take care of me. I will keep coming back. More

by ebeck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Darren, Pat, Keith and mechanics
Oct 28, 2019 -

Cortese Ford Lincoln responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block!

October 21, 2019

Bad service im talking very bad service. i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one More

by Ermin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Robinson
Oct 21, 2019 -

Cortese Ford Lincoln responded

I'm sorry to hear about this experience. I will have a manager reach out. Samantha Cortese

October 21, 2019

Oil pan replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat More

by DHFAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Cortese Ford Lincoln responded

Thanks so much for the positive feedback!

October 21, 2019

Excellent Service The work was first-rate and the environment with the service team was friendly as always. I was able to come in for service at a time that we best fo More

by PHINN506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rosseter
Oct 22, 2019 -

Cortese Ford Lincoln responded

Thanks for the great review. We hope to see you again soon!

October 18, 2019

2017 F-150 warranty repair My 2017 F150 was leaking oil. I made an appointment and dropped it off. Al was my service advisor and kept in communication thru out the process. The More

by aswan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Rosseter
Oct 18, 2019 -

Cortese Ford Lincoln responded

Thanks so much for the great review! I am happy we could be of good service to you!

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