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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

March 16, 2020

The people at this location was knowledgable in all aspects of the business from sales to finance. It was good car buying experience and I look forward to service after the sale More

by Larry.williams2
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks Larry!

March 11, 2020

It's my second time dealing with Cortese Ford and I must say I'm very satisfied with their service. Thank you Bryce and sales personnel for your service! More

by fortknox85
Recommend Dealer
Yes
Employees Worked With
David Eichelberger, Bryce Seeley
Mar 14, 2020 -

Cortese Ford Lincoln responded

Thank you for the review and your repeat business!

March 09, 2020

Everyone is wonderful, helpful, and friendly. I am always kept up to date on all service required. Always dine in a timely manner. Great customer service! More

by uellie
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Cortese Ford Lincoln responded

Thanks for the great review!

March 09, 2020

Oil change,tire rotation Seem to be efflient,friendly, explained ford rewards points,how it works,how many I had how to use them and entered me into the system. More

by sammycaste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al rosseter, Lou Siragusa, Bryce Seeley
Mar 10, 2020 -

Cortese Ford Lincoln responded

Thanks for the great review!

March 09, 2020

oil change I had brought in my wife's Ford Edge 2 weeks ago for "the works" and now brought my F150 in for an oil change Got to use my Ford points and only had More

by Donski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al at the service desk.
Mar 10, 2020 -

Cortese Ford Lincoln responded

Thanks for the great review! We greatly appreciate the feedback.

March 08, 2020

amazing Always look forward to seeing Patrick Zimmerman at Cortese Service department. He is very friendly and courteous. You can count on your car being serv More

by JAMA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 10, 2020 -

Cortese Ford Lincoln responded

Thanks for the great review of Patrick!

March 05, 2020

Repair work Service department if overall very organized and friendly. Car is ready when promised and experience was good. I was unfortunately unable to have re More

by NathanAmy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rossier
Mar 10, 2020 -

Cortese Ford Lincoln responded

I am sorry that you were not happy with the pricing. Next time please call me directly and I will do my best to help you out. Samantha Cortese Customer Relations Manager 585-277-3214

March 05, 2020

Had my car serviced, it was a bit pricy. It needed more work done to it then I anticipated but it was done in the time thy said it would.. Like I said it was a bit pricy. More

by rhowie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Cortese Ford Lincoln responded

Thanks for the feedback! We appreciate the good review. Samantha Cortese

March 04, 2020

Very pleasant and welcoming place to shop for a vehicle, if you get the chance to work with Tom, you won’t be disappointed. No game playing. No BS and you’ll leave there with a smile on your face. I had a g More

by jonromano22
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri
Mar 10, 2020 -

Cortese Ford Lincoln responded

Thanks for the great remarks about Tommy and our business! Samantha Cortese

March 03, 2020

everything was great, start to finish we found a car that wasn't on the lot, they found one in the color my wife wanted. We made a deal, the car was ready when we got there. It was clean a More

by psargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Jeff Cooper, Anthony Rainey
Mar 03, 2020 -

Cortese Ford Lincoln responded

Thank you for the great review!

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