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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

April 09, 2020

Excellent Service . Reassurance of that my vehicle would be disinfected after service especially since service was completed during the COVID 19 pandemic. Patrick was More

by pley15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan- Service checkout
Apr 27, 2020 -

Cortese Ford Lincoln responded

Thanks for the great review!!

April 08, 2020

Oil change and Summer tire install As usual, work was done in a timely fashion and with no hidden charges. Appointment was for 10:00, arrived at 9:55 and car was immediately taken into More

by tljh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks for the great review!

April 07, 2020

Awful This dealership is willing to lie to make a sale. They told me my overage mileage on my lease would be forgiven if I purchased a new vehicle from them More

by pierce1
Customer Service
Recommend Dealer
No
Employees Worked With
Makayla Buscemi
Apr 08, 2020 -

Cortese Ford Lincoln responded

I am sorry for the miscommunication. If you'd like to speak further about what happened please call me at your earliest convenience. Samantha Cortese 585-406-3897

April 05, 2020

great service dept. Have been going there for quite some time the staff always treats me with respect especially Ed Smith always pleasant and helpful and completely hones More

by remap3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clifford, Ed Smith
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thank you for the great review!

April 03, 2020

Always met with personal and friendly service people. Patrick Zimmerman is a fantastic and knowledgeable service tech. The technicians always do a great job on our vehicles and get the job done expeditio More

by gosman
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks for the 5 stars!

March 31, 2020

Excellant Service Truly appreciate the service department being open during the corona crisis. Patrick is always very pleasant to work with,explaining what is needed fo More

by cinap53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks for the 5 stars!

March 30, 2020

very surpised by the attention and service provided Always supportive even in these difficult times, They let me know exactly what they were doing to my Ford Explorer and facilitated inspection of the More

by willybelotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren's Team
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks Willy!

March 27, 2020

Patrick at the service desk was very polite and let me know exactly what they were doing to my Ford Fusion.They took care of a recall that was open on my car and called me when it was ready. More

by WayneSlack1
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks wayne!

March 25, 2020

Great Service Department. You're treated with respect. They explain your problems in a way you can understand. I've purchased my last 2 cars with them. This service Department is why I keep coming bac More

by SRELLOBO
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thank you for your detailed review! WE love the feedback.

March 23, 2020

Excellent Pat takes excellent care of my car I leave confident that my vehicle is safe and maintained. Great job as always. I’ll be back More

by joe.coniglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Cortese Ford Lincoln responded

Thanks Joe!

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