
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Mikayla was super helpful! Made sure I understood everything I didn’t now and matched me up with car that fit exactly what I was looking for! everything I didn’t now and matched me up with car that fit exactly what I was looking for! More
Service/Maintenance As always, Al performs at the top of this game. Needed rear-springs, tie rod issue and break check. It took awhile to get the parts, but not their fa As always, Al performs at the top of this game. Needed rear-springs, tie rod issue and break check. It took awhile to get the parts, but not their fault. A week later, we were back on the road for camping! More
Everything was fast and efficient. Customer service was great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. More
Friendly team at the service center! Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy More
I feel that a service advisor should have contacted me to let me know updates on my car. I didn’t know my car was fixed until I received a text telling me if I have any questions to contact Ford. When I did let me know updates on my car. I didn’t know my car was fixed until I received a text telling me if I have any questions to contact Ford. When I did contact them that’s when I learned it was fix. In the past Ford would call me to let me know my vehicle was done. I was disappointed in the service because I paid all that money and didn’t get the feedback that I felt like I deserve. More
Fast service, great communication, excellent work I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good d I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good dealerships, and this is one of them. We have no need to go anywhere else. More
Repair Excellant service for repair on my Lincoln. I was not at all pleased with the rental car I was given from the rental department. I asked if the c Excellant service for repair on my Lincoln. I was not at all pleased with the rental car I was given from the rental department. I asked if the car was sanitized and they said yes. The car was dirty and there was a bag of old french fries from Wendy's on the floor in the back! This car was not cleaned or sanitized!!!! More
Always a great experience at this dealer’s service dept. They get me in and out fast and all are very friendly. Extremely happy there. They get me in and out fast and all are very friendly. Extremely happy there. More
Cortese Ford is a dealership that will work with you with an informed and professional staff. They want to make sure that you are satisfied with your purchase and will work with you through the entire proce an informed and professional staff. They want to make sure that you are satisfied with your purchase and will work with you through the entire process. The service department is available to assist you and they are just as professional. More
Happy Customer I'm a regular customer of Cortese Ford, they take good care of my truck. Oil changed, brakes and fluids inspected, minor tweaks as need, all while I w I'm a regular customer of Cortese Ford, they take good care of my truck. Oil changed, brakes and fluids inspected, minor tweaks as need, all while I wait. I've always been happy with the service provided and wouldn't go anywhere else. More