Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Doll up Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew (Jordan and another) gladly helped. Shuttle drivers (John and Hector) are super nice, great stylish reps for Cortese; always super helpful with my wheelchair. Thanks Kevin (interior cleaning) for fitting me in last minute! More
great service I went to change the oil and do the state inspection. I didn't have appointment but it only took me two hours to finish them all. Really good. I went to change the oil and do the state inspection. I didn't have appointment but it only took me two hours to finish them all. Really good. More
Great service I'm grateful for having them care for my car and having a great experience with them. I look forward in seeing them. Thank you I'm grateful for having them care for my car and having a great experience with them. I look forward in seeing them. Thank you More
Always professional and honest. I have dealt with Cortese in the past and present. I have dealt with other dealerships and realize Cortese is the most thorough. They leave nothing pa I have dealt with Cortese in the past and present. I have dealt with other dealerships and realize Cortese is the most thorough. They leave nothing partially done and never take the easy way out. Very pleased. More
Reliable service Purchased my Pacifica in February. Ran into a few issues. Scheduled service for warranty and they took care of everything from scheduling based on my Purchased my Pacifica in February. Ran into a few issues. Scheduled service for warranty and they took care of everything from scheduling based on my time and setting me up with a vehicle in the meantime to get me back and forth while the repairs were done. My service advisor Nick was extremely helpful and understanding my issues. I've been back for service and a recall and again he took care of everything seemlessly. I would totally recommend the service center to anyone looking for thorough and thoughtful work. More
High quality service Nick my service writer it's very efficient at his job. the shuttle drivers were great. If you don't want to deal with online scheduling you can speak Nick my service writer it's very efficient at his job. the shuttle drivers were great. If you don't want to deal with online scheduling you can speak with Lisa, she is very pleasant. Lisa can coordinate your service reservation over the phone. Nothing but good things to say about the people at Cortese. More
Rude! Have an attitude, not clear, short without direction, needed keys to move truck then didn't move the truck, waited for me to get out of the truck and Have an attitude, not clear, short without direction, needed keys to move truck then didn't move the truck, waited for me to get out of the truck and walk up to the counter before moving the car in front of my truck and then asking me to move the truck. More
The Best!! Always look forward to going to Cortese for service. Continuously treated with respect, professionalism that makes one feel like family. All Cortese Always look forward to going to Cortese for service. Continuously treated with respect, professionalism that makes one feel like family. All Cortese employees greet you with such courtesy and always with a smile. More
Jeep inspection Cortese always takes care of my Jeeps needs! And in a timely manner!!! The staff is super friendly and if service comes across any other problem with Cortese always takes care of my Jeeps needs! And in a timely manner!!! The staff is super friendly and if service comes across any other problem with the Jeep they always let me know before proceeding with anything else! Would highly recommend Cortese to all my friends !! More
Great Service My daughter had broken down while in Rochester. We live just over an hour away, so this was our first visit to Cortese. Brian was very good at commun My daughter had broken down while in Rochester. We live just over an hour away, so this was our first visit to Cortese. Brian was very good at communicating with us via phone and text. Everything went smoothly and the vehicle was ready, as promised. More