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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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June 01, 2019
Great service on our Van We brought our van in for an oil change and inspection and waited for it and it only took about a hour. We couldn't believe how fast it was done. Ver We brought our van in for an oil change and inspection and waited for it and it only took about a hour. We couldn't believe how fast it was done. Very professional and courtesy staff helped us through the process! More
by sabres15
Verified CustomerEmployees Worked With
Nick
June 01, 2019
Great service Jordan did a nice job helping me address the challenge with the audio system in my car. He also had a very calming attitude which helped. Jordan did a nice job helping me address the challenge with the audio system in my car. He also had a very calming attitude which helped. More
by staci.henning
Employees Worked With
Jordan Burnette
May 30, 2019
Great They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 o They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 or higher. I had bought the tires elsewhere and Cortez’s looked and advised on “chopping.” I took back to the place I bought the tires and they re-balanced More
by kellie.hawks
Employees Worked With
May 30, 2019
I had to have major work done on my 2018 cherokee. I was happy with the work that was done on my 2018 Cherokee as it needed to have a new rear-differential and wiring harness done. I think Cortese did I was happy with the work that was done on my 2018 Cherokee as it needed to have a new rear-differential and wiring harness done. I think Cortese did a good job fixing the problem and gave me a loaner car while mine was in the shop for a week. More
by karen_judy
Employees Worked With
Mark
May 30, 2019
Service Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded re Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded repairs at pick-up. Would deffently hi back for needed service. More
by l_zeluff
Employees Worked With
Jordan Burnette
May 29, 2019
Top notch/courteous Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very poli Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very polite More
by nath5145
Employees Worked With
Brian in service department
May 27, 2019
quick, proactive service!! They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue of which we'd been unaware, on the spot. More
by John O'Connor
Employees Worked With
Brian(Service)
May 26, 2019
Can’t duplicate issue that happens every 2 seconds? Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! More
by cbpun18
Employees Worked With
Service employees
May 25, 2019
GREAT AND REASONABLE IN PRICE GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN More
by srdonna
Employees Worked With
BRIAN MITCHELL
May 24, 2019
Jordan was extremely helpful and professional Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. More
by Thomas.Queri
Employees Worked With
Other Employees :
Lisa (don’t know her last name), Jordan Burnette
