Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Sort by
June 19, 2019

Nick very attentive service rep. Hector great shuttle driver Nick was very good with keeping me updated on the status of my vehicle. Hector the shuttle driver was very professional and a great guy to talk with More

by tsuhr99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us! Samantha Cortese Customer Relations Manager 585-277-3214

June 19, 2019

Great service!!! This service center has improved tremendously from when I first starting taking my car here. They now communicate well. Shuttle service is great! And More

by h13kipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello h13kipp, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese. Samantha Cortese Customer Relations Manager 585-277-3214

June 15, 2019

fixed check engine light it a timely manner I was able to get my check engine light fixed in a timely and very professional manner. I would recommend your dealership for your excellent service. More

by jpdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Germeroth
Jun 15, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

Quality, efficient Nick and his team were awesome. Best service possible. Very knowledgeable and helpful and easy to discuss concerns. Would recommend this facility to More

by mmoelle1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

mmoelle1967, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Samantha Cortese Customer Relations Manager 585-277-3214

June 12, 2019

Quick reliable service I dropped my vehicle off early and the team started my service without hesitation. It was only a state inspection, however I had a busy day planned an More

by stevenrbosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 14, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We really appreciate you taking the time to leave us feedback on your visit! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

June 10, 2019

Service I rarely use a dealer for any service but was very pleased with Cortese. If dealer service is ever required, they are where I would go. More

by greg.vanlare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

greg.vanlare, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Samantha Cortese Customer Relations Manager 585/277-3214

June 08, 2019

Wonderful! Brian was great! Service department went above and beyond to make sure my car was in tip top shape. Waiting room was very comfortable and clean. Very More

by Mrsbusch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian was amazing!!
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mrsbusch, we are so happy that you enjoyed your service with Brian! Thanks for taking the time to write a review. Samantha Cortese Customer Relations Manager 585-277-3214

June 08, 2019

Always professional I always have a positive experience when I visit service department. I have never had any thing to complain about. I hope I am able to lease my next More

by detroitdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

detroitdave, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for choosing Cortese. as your first choice for service! Samantha Cortese Customer Relations Manager 585-277-3214

June 06, 2019

Great Brian was wonderful and very helpful. He explained what they are going to work on and did a great job. Am going to recommend the service to my friends More

by akinfem71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain
Jun 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

akinfem71, thank you for your kind review. We are very happy to hear that you enjoyed your experience with Brian. We hope to see you soon. Samantha Cortese Customer Relations Manager 585-277-3214

June 06, 2019

Wheel lock Well I had a tire rotation back in December to find out when I had a flat i wasn't able to change the tire because the service tech never put my wheel More

by mrdrumgoole33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Jun 06, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

mrdrumgoole33, I am very sorry to hear about this experience. I would love to chat with you about this please give me a call at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

...
94
...