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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,186 Reviews

1,186 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 22, 2019

Impeccable Service Cortese Service Repair Center is one of the best places to get top notch Care for your car. Great service and quality performance.. The Consultant Nic More

by ms_wrightnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guidice
Aug 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2019

Easy and Friendly Everything is made easy, from making appointment to picking up vehicles. People are friendly, accommodating and communication is good. Work is timel More

by sbh022254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service!

August 22, 2019

Maintenance visit I do all of my service work at Cortese. I have been very pleased with the service work and the friendly customer service. The staff is very friendly. More

by rriola49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Aug 22, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Samantha Cortese Customer Relations Manager 585-277-3214

August 22, 2019

Recall overhaul Had three open recalls and they fit me in quick and even got me a rental car for the days I was without truck. Great work and thanks again!! More

by bcross1202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your praise and kind comments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2019

Peak Performance! I went in for 2 factory recalls and the entire experience from scheduling to pick up was EXCELLENT! Everyone of their associates were professional, k More

by WAS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Aug 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 15, 2019

Thorough, understandable, on-time, courteous Every single individual with whom iI dealt was courteous, professional, and clearfly knew what they were talking about. Excellent facility. Top shelf More

by ncbensko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guidice
Aug 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2019

Inspection, tires and brakes Very professional, in and out with paperwork, gave me a loaner vehicle while work was done. Courtesy call with updates and pricing up front. Highly re More

by Kboisvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your wonderful response to the quality of service our Staff provides!

August 14, 2019

Top notch service Cortese got my truck in for me last minute for an oil change and recalls without hesitation. My truck was completed in a timely manner , would highly More

by 0514walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry morse
Aug 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

August 12, 2019

Always the best service They are always fast and efficient and friendly and knowledgeable. They contacted me about a recall before I even got the paperwork in the mail! Than More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Mark
Aug 14, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Carla, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block!

August 08, 2019

Vehicle Inspection and Check up Fair and honest vehicle service and good straight forward advice on upcoming maintenance needs for my vehicle. Thank you for keeping my Jeep Cherokee More

by JC Zane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 08, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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