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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,186 Reviews

1,186 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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September 19, 2019

Great communication and service Cortese service center has come a long way in recent years. The communication and efficiency is great! Love the quick text when my car is ready. Also More

by h13kipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick from service
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're glad to hear you enjoyed your visit.

September 19, 2019

Great job. The oil change and tire rotation was done on time and right, with no mess. This is what I was expecting and what I get each time I go in for service. More

by winkyjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Balan
Sep 23, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2019

Bad visit Poor customer service. Left with something being done wrong on my vehicle. Bad communication. Staff couldn’t tell me what they did wrong with my car. More

by Laidin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am very sorry to hear about this experience. I would like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

September 19, 2019

Excellence The reason I am loyal to Cortese is because of the excellent service department and the knowledgeable employees, I have been a Cortese Mitsubishi/Jeep More

by cerroc228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're happy you found our staff to be so supportive during your experience here at Cortese Auto.

September 19, 2019

oil change they were able to fit in a last minute oil change because I didn't have a appointment Which was very nice and I was able to use the Shuttle service More

by r.majeski63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're happy to hear you had such a positive experience with our team!

September 16, 2019

Service —EXCEPTIONAL! Complimentary first oil change, discounted tire rotation! Courteous and warm reception. Waiting room was clean and had a great tv. Service folks and s More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Giudice
Sep 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your positive comments about Cortese Auto Block! We hope to be of service to you again in the future. Take care!

September 16, 2019

Oil change No issues so far. So I’m pretty happy with the service, they even offer free WiFi or shuttle if you need to be elsewhere. More

by maila.lowery1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2019

Great Service, professionalism. i had a tire rotation and oil change service. It was pretty quick and the employees were friendly and helpful. i would definitely re-visit for further More

by yh.yang1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Mark
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, we are glad we could help! We look forward to your next visit. Take care!

September 12, 2019

Excellent communication and service from all. Great people here. Servive and communication great ! Ready when they said. Shuttle service also a plus. We recommend Cortese for these reasons ! Thank More

by Bobles3324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike; who worked on my vehicle , Jordan Burnette
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block! We hope to see you soon!

September 11, 2019

Great! Great experience. True professionals. Everyone at the Cortese Dealership was kind thorough and prompt. I am looking forward to my next visit. Thank yo More

by gilvargasiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Muffoletto, Jordan Burnette
Sep 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

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