Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

concerned - my car is still broken First, I'm not criticizing anyone. I'm very disturbed with Jeep. My 2yr old jeep Cherokee ltd was diagnosed with a differential problem. Please note First, I'm not criticizing anyone. I'm very disturbed with Jeep. My 2yr old jeep Cherokee ltd was diagnosed with a differential problem. Please note - I do not do rough driving. Prior to the fix I asked if we had any problem with brakes and no problems found. I got the car back after the repair. It still is broken. The differential is making terrible noises and the car drives horribly. When I slow down the differential makes terrible noises and it sounds like scraping. I have had to wait many days for an appointment to bring it back again. I do hope someone could please straighten out my vehicle. It's only 2 years old and feels like I'm driving a 15 yr old junker. Very disappointed in every aspect right now. Think about how you'd feel spending good $ for a new car and to add it's not paid for and it feels like I bought junk. More

Service call Service person was prompt and polite. Service order was created quickly. Waiting room was clean and comfortable. Car was ready within the hour. No com Service person was prompt and polite. Service order was created quickly. Waiting room was clean and comfortable. Car was ready within the hour. No complaints More

Good customer service, and didn’t took long. Fast and efficient. Good customer service. Helped me to change my reservation when I can’t make it. I’m satisfied with my visit and will come back to Fast and efficient. Good customer service. Helped me to change my reservation when I can’t make it. I’m satisfied with my visit and will come back to this place if I need anything else in the future. More

Service Department I recently had my car serviced at Cortese Jeep. Very professional from the service tech, to the shuttle. They kept me well informed of the status of I recently had my car serviced at Cortese Jeep. Very professional from the service tech, to the shuttle. They kept me well informed of the status of my repair and even followed up the next day to make sure I was totally satisfied with the service. Big thank you to Jordan and the rest of the crew in service. More

Impeccable Service Cortese Service Repair Center is one of the best places to get top notch Care for your car. Great service and quality performance.. The Consultant Nic Cortese Service Repair Center is one of the best places to get top notch Care for your car. Great service and quality performance.. The Consultant Nick was very professional and kind. I was in and out.. Communication was excellent. I love the texting capabilities and online service is awesome. it was a very easy process .. another stress or strain .. Cortese you rock !! More

Easy and Friendly Everything is made easy, from making appointment to picking up vehicles. People are friendly, accommodating and communication is good. Work is timel Everything is made easy, from making appointment to picking up vehicles. People are friendly, accommodating and communication is good. Work is timely and cost effective. More

Recall overhaul Had three open recalls and they fit me in quick and even got me a rental car for the days I was without truck. Great work and thanks again!! Had three open recalls and they fit me in quick and even got me a rental car for the days I was without truck. Great work and thanks again!! More

Maintenance visit I do all of my service work at Cortese. I have been very pleased with the service work and the friendly customer service. The staff is very friendly. I do all of my service work at Cortese. I have been very pleased with the service work and the friendly customer service. The staff is very friendly. More

Peak Performance! I went in for 2 factory recalls and the entire experience from scheduling to pick up was EXCELLENT! Everyone of their associates were professional, k I went in for 2 factory recalls and the entire experience from scheduling to pick up was EXCELLENT! Everyone of their associates were professional, knowledgeable, and courteous. The facility was immaculate and they even gave me a free loaner for the day! Work was completed on time. I highly recommend them!! More

Inspection, tires and brakes Very professional, in and out with paperwork, gave me a loaner vehicle while work was done. Courtesy call with updates and pricing up front. Highly re Very professional, in and out with paperwork, gave me a loaner vehicle while work was done. Courtesy call with updates and pricing up front. Highly recommend !! More