Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,172 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,172 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Sort by
August 09, 2024
Many open appointments to choose from, wait for oil change was acceptable, very friendly associates. change was acceptable, very friendly associates. More
by jenpijan
Verified CustomerEmployees Worked With
August 08, 2024
I recently brought my Jeep in for a follow up. My Service Advisor was very responsive and helped to assess and resolve a new issue. Cortese service is a well run group that care about their custom My Service Advisor was very responsive and helped to assess and resolve a new issue. Cortese service is a well run group that care about their customers! More
by craig a
Employees Worked With
Michael Nazarro - 5 Star
August 05, 2024
Always get the work done before the time we ask for it to be done! Thanks be done! Thanks More
by daveandcolleen82
Employees Worked With
July 31, 2024
Excellent dealership and service. They got everything done within the time specified. Very easy to work with. They got everything done within the time specified. Very easy to work with. More
by rhenry7
Employees Worked With
July 23, 2024
Jordi Agosto and his service manager Gary took care of my repairs in a very timely manner. Communication was great and my truck is like new. Thank you again. repairs in a very timely manner. Communication was great and my truck is like new. Thank you again. More
by joe.loverde
July 11, 2024
Excelente service ,, Rob was really nice and professional in his job ,, truly recommend,, he keep me updated that day abut the services in his job ,, truly recommend,, he keep me updated that day abut the services More
by DoGomez
Employees Worked With
July 03, 2024
Absolutely fantastic service from this team! Mr Robert Balon was my advisor and was exquisite in communication and getting the repairs done. Mark set everything up perfectly and they even had a Mr Robert Balon was my advisor and was exquisite in communication and getting the repairs done. Mark set everything up perfectly and they even had a rental car ready for me when i dropped off the vehicle. While waiting on parts Rob and Mark kept me informed. I really, really appreciate all the great work and excellent service. I truly feel I belong to the JEEP family thanks to these gentleman and will now purchase my parents. New vehicle and mine from Cortese. You cannot beat the service! Thank you so much! More
by gpoulios88
Employees Worked With
Robert Balon
July 03, 2024
I hate how they charged me for work not done. Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Ma Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Management staff will not pull the camera feed and audio in the service bay and listen to my conversation with Mike. More
by leroydoctor
