Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,186 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Pleasant experience Service representative was courteous and cooperative. The work was done promptly and I was provided with refreshments and a comfortable place to wait. Service representative was courteous and cooperative. The work was done promptly and I was provided with refreshments and a comfortable place to wait. Checkout was a bit of a problem as my prepaid service plan could not be verified for some reason. More
Went in for a air bag recall on my 2004 dodge ram 1500. came home that night and my temperature controls lights were out, believed that isnt plugged in. talked to them next day and basically told that I w came home that night and my temperature controls lights were out, believed that isnt plugged in. talked to them next day and basically told that I would be charged to get it looked at. was working when wen t in and now they arent. I said could they atleast look to see if it was their fault. but they were more worried about paying for the worker More
Great service Had the death wobble on my wrangler. They took me in right away and took care of my brakes as well. Can’t beat their service and friendly atmosphere. Had the death wobble on my wrangler. They took me in right away and took care of my brakes as well. Can’t beat their service and friendly atmosphere. More
Wonderful I have my car service here every since I brought my car. The service is excellent and the people are friendly and pleasant. Wouldn't want to go any I have my car service here every since I brought my car. The service is excellent and the people are friendly and pleasant. Wouldn't want to go any place else. More
Much better Service was 1000 time better than the last time I was there. Service agent was polite and energetic. One of the sales agents played a little with my Service was 1000 time better than the last time I was there. Service agent was polite and energetic. One of the sales agents played a little with my daughter and got her some candy because she reminded him of his grandaugther. You don't get service like that at many places. More
Cortese Experience Tire with a slow leak. Screw found and removed, then the tire was plugged. Finished in a half hour. Nice. No issues with anyone, or anything concernin Tire with a slow leak. Screw found and removed, then the tire was plugged. Finished in a half hour. Nice. No issues with anyone, or anything concerning the dealership. More
Wasn’t pleased with service, had a appointment at 11:45 for oil change , inspection and rotation waited for 3 hours wasn’t done til 4:00. Then had to come back to pick it up at 5:45 for oil change , inspection and rotation waited for 3 hours wasn’t done til 4:00. Then had to come back to pick it up at 5:45 More
Nick took good care of me. Made sure I knew what work needed to be done. They weren’t able to complete the work in one day so Nick made sure I had a rental car to use. They had my car done first thing th needed to be done. They weren’t able to complete the work in one day so Nick made sure I had a rental car to use. They had my car done first thing the next morning. I want to Thank Nick and the mechanic that worked on my Jeep. Betty Carmody More
Excellent service from booking the appointment to courtesy shuttle to desk person and work done on the vehicle in a timely manner. Great. This good service happens ev from booking the appointment to courtesy shuttle to desk person and work done on the vehicle in a timely manner. Great. This good service happens every time I visit Cortese. More
Quick and easy service The service department is awesome! Routine maintenance is quick and efficient. I no longer sit and wait practically all day just to get an oil change The service department is awesome! Routine maintenance is quick and efficient. I no longer sit and wait practically all day just to get an oil change like other local dealerships. Also everyone at Cortese is so friendly and professional. More