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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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September 16, 2019

Oil change No issues so far. So I’m pretty happy with the service, they even offer free WiFi or shuttle if you need to be elsewhere. More

by maila.lowery1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2019

Great Service, professionalism. i had a tire rotation and oil change service. It was pretty quick and the employees were friendly and helpful. i would definitely re-visit for further More

by yh.yang1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Mark
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, we are glad we could help! We look forward to your next visit. Take care!

September 12, 2019

Excellent communication and service from all. Great people here. Servive and communication great ! Ready when they said. Shuttle service also a plus. We recommend Cortese for these reasons ! Thank More

by Bobles3324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike; who worked on my vehicle , Jordan Burnette
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block! We hope to see you soon!

September 11, 2019

Great! Great experience. True professionals. Everyone at the Cortese Dealership was kind thorough and prompt. I am looking forward to my next visit. Thank yo More

by gilvargasiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Muffoletto, Jordan Burnette
Sep 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

September 08, 2019

None of the dealership service experience I expect. 10k mile service of my 2019 Ram 1500. Oil change, Tire Rotation and Inspection. To start I have to trust the oil was changed, the only evidence I More

by bglenhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick?
Sep 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

blgenhardt, I am sorry that your experience was not as good as expected. I would like to make it right by offering you a full car wash and a full tank for the inconvenience. I can get you a copy of the repair order if you would like to see if the work that was completed. I would just need your full name. Samantha Cortese Customer Relations Manager 585-277-3214

September 06, 2019

EXCELLENT CUSTOMER SERVICE ALLWAYS A FRIENDLY GREETING . THEY TAKE CARE OF MY PROBLENS QUICKLY.ALLWAYS CALL ME WITH UPDATES TO THE SERVICE REPAIR.CUSTOMER AREA IS ALLWAYS CLEAN More

by mfusilli0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICK GUIDICI
Sep 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi, thank you so much for your positive comments about Cortese Auto Block! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2019

oil filter cover replace excellence service and very helpful . one wekk early my fault and still got me in. job well done and nick was very help full to me More

by gbeattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICK GUIDICE
Sep 06, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are so happy to read such a great review about Cortese Auto Block!

Sep 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are so happy to read such a great review about Cortese Auto Block!

September 04, 2019

Service for recall Service was quick, staff very courteous. Another fine experience with Cortese for my Jeep! I appreciate the service I’ve had every time I visit Cortes More

by Janice
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Janice, thanks for the great review and for being a loyal customer! We hope to see you soon.

August 28, 2019

Wheel bearing Went in for a NYSI and had a bad wheel bearing gave me a loner a sent me a text it was done in just a few hours Great job! More

by gserafin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Aug 28, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2019

Very good customer service Help with with questions I had and pointed me in the right direction for stuff I needed done great customer service very easy to talk to More

by zachary14606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Aug 28, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese Auto!

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