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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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September 27, 2019

Excellent service They got my car in quickly and performed the repairs correctly the first time. The service technician who performed the repairs was an expert at his j More

by michaelpkiely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tribotte
Sep 30, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

September 25, 2019

Fast service Good service with professional and courteous staff. I leased my 2019 Jeep from Cortese and will lease from them again and would highly recommend Saman More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Sep 26, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block!

September 21, 2019

Cortese Review Excellent service and professional and polite communication from Cortese service department. Would recommend to anyone to switch from the dealer in W More

by DealerRaterUser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan in service department
Sep 23, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review!

September 19, 2019

Trust The people.....hard working, they provide objective advice. We brought the car in at an unscheduled time and they were very responsive. As the servi More

by randyschuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Brian, Jordan
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Randy, we're happy to hear you had such a positive experience with our team!

September 19, 2019

Great communication and service Cortese service center has come a long way in recent years. The communication and efficiency is great! Love the quick text when my car is ready. Also More

by h13kipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick from service
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're glad to hear you enjoyed your visit.

September 19, 2019

Great job. The oil change and tire rotation was done on time and right, with no mess. This is what I was expecting and what I get each time I go in for service. More

by winkyjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Balan
Sep 23, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2019

Bad visit Poor customer service. Left with something being done wrong on my vehicle. Bad communication. Staff couldn’t tell me what they did wrong with my car. More

by Laidin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am very sorry to hear about this experience. I would like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

September 19, 2019

Excellence The reason I am loyal to Cortese is because of the excellent service department and the knowledgeable employees, I have been a Cortese Mitsubishi/Jeep More

by cerroc228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're happy you found our staff to be so supportive during your experience here at Cortese Auto.

September 19, 2019

oil change they were able to fit in a last minute oil change because I didn't have a appointment Which was very nice and I was able to use the Shuttle service More

by r.majeski63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We're happy to hear you had such a positive experience with our team!

September 16, 2019

Service —EXCEPTIONAL! Complimentary first oil change, discounted tire rotation! Courteous and warm reception. Waiting room was clean and had a great tv. Service folks and s More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Giudice
Sep 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your positive comments about Cortese Auto Block! We hope to be of service to you again in the future. Take care!

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