Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Good evolution. Needed an appointment for an oil change; used the text feature and got an appt within days. Dropped off and was completed in one hour (oil and tire rotation). No pressure upsells...just g used the text feature and got an appt within days. Dropped off and was completed in one hour (oil and tire rotation). No pressure upsells...just good service. More
Quick and easy. Service issue diagnosed quickly. Work time was detailed and completed on time. Acknowledged the existing Extended Warranty without being reminded. No Service issue diagnosed quickly. Work time was detailed and completed on time. Acknowledged the existing Extended Warranty without being reminded. No issues at this visit. More
Great Customer Service!!! Samantha and Rob both took the time to understand the issues with our vehicle and went above and beyond to restore our confidence in not only the vehi Samantha and Rob both took the time to understand the issues with our vehicle and went above and beyond to restore our confidence in not only the vehicle, but in the dealership as well. Thank you so very much for being willing to listen and take action ... it was GREATLY appreciated!!! Thanks also to Dylan for guiding us through the process! More
Quickly diagnosed the problem and they were able to get the jeep back on the road after a new throttle body was ordered. Only improvement would have been faster repair if the part was in stock. Jordan wa the jeep back on the road after a new throttle body was ordered. Only improvement would have been faster repair if the part was in stock. Jordan was very helpful. More
Fixed right the first time I just meet the service Tec. Dan and he really knows his stuff. Fixed it right the first time and I was in and out. I just meet the service Tec. Dan and he really knows his stuff. Fixed it right the first time and I was in and out. More
Great customer service, easy to find location, nice selection of cars to choose from and excellent car servicing. I came in for car repair, and Iplan on returning to purchase a car. selection of cars to choose from and excellent car servicing. I came in for car repair, and Iplan on returning to purchase a car. More
Promt and courteous service in a clean environment!! It was really easy to schedule the appointment on line. The whole process took minutes and the confirmation was even faster! was really easy to schedule the appointment on line. The whole process took minutes and the confirmation was even faster! More
My car displayed a low oil pressure light and I needed an oil change immediately. The dealer scheduled an appointment for within an hour of my call and completed the service quickly with exceptional professi oil change immediately. The dealer scheduled an appointment for within an hour of my call and completed the service quickly with exceptional professionalism. More
Rob provided excellent customer service. He was patient, made eye contact and made me feel like I was the only person he was working with that day. Excellent all around! made eye contact and made me feel like I was the only person he was working with that day. Excellent all around! More