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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 23, 2020

Good evolution. Needed an appointment for an oil change; used the text feature and got an appt within days. Dropped off and was completed in one hour (oil and tire rotation). No pressure upsells...just g More

by robert.zerby
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 27, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Robert! We appreciate your business. Samantha Cortese

January 22, 2020

Quick and easy. Service issue diagnosed quickly. Work time was detailed and completed on time. Acknowledged the existing Extended Warranty without being reminded. No More

by aquintero0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan in Service
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great to hear that you had such a great experience! Samantha Cortese Customer Relations Manager 585-277-3214

January 22, 2020

Great Customer Service!!! Samantha and Rob both took the time to understand the issues with our vehicle and went above and beyond to restore our confidence in not only the vehi More

by Cdga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Balon, Dylan Scorsone
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are happy to hear that you enjoyed your experience with us. Thank you for your business! Samantha Cortese Customer Relations Manager 585-277-3214

January 21, 2020

Quickly diagnosed the problem and they were able to get the jeep back on the road after a new throttle body was ordered. Only improvement would have been faster repair if the part was in stock. Jordan wa More

by eric
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you Eric!

January 21, 2020

Fixed right the first time I just meet the service Tec. Dan and he really knows his stuff. Fixed it right the first time and I was in and out. More

by Homer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan D.
Jan 23, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Great review! Samantha Cortese Customer Relations Manager 585-277-3214

January 17, 2020

Great customer service, easy to find location, nice selection of cars to choose from and excellent car servicing. I came in for car repair, and Iplan on returning to purchase a car. More

by Dodge1
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey, five stars!
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the positive feedback! Reviews like yours are very encouraging!

January 17, 2020

Promt and courteous service in a clean environment!! It was really easy to schedule the appointment on line. The whole process took minutes and the confirmation was even faster! More

by jpratt01
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi there, we are very happy to have provided you with such quick service! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2020

My car displayed a low oil pressure light and I needed an oil change immediately. The dealer scheduled an appointment for within an hour of my call and completed the service quickly with exceptional professi More

by tjmarine7
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

January 16, 2020

The guys working there are very courteous and quickly. I went in for a regular maintenance and they had me in and out before I knew it. More

by jameslee.1
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 21, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

thank you James!

January 13, 2020

Rob provided excellent customer service. He was patient, made eye contact and made me feel like I was the only person he was working with that day. Excellent all around! More

by lyr0710
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jan 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are happy to have provided you with a great experience.

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