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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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February 13, 2020

Had my jeep towed there it wouldn't start at all. Jordan gave me a called let me know what was wrong and my car was fixed a few hours later.By far the best service I recieved in a long time. You guys are aw More

by J.garf055
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Feb 17, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Cortese Auto Block

February 12, 2020

Brought my truck in for inspection and Nick was very helpful. He communicated throughout the day and went above and beyond to ensure my truck was ready and delivered next door for its annual Ziebart pro More

by Cal63
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 28, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Awesome to hear ! Thanks so much!

February 11, 2020

Service Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. More

by chriscoke77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Chris!

February 10, 2020

Dealership is very good, I will always take my ram here!! Nick as my advisor is attentive and keeps me informed! He had great knowledge More

by Jasons71
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 13, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Jason!

February 06, 2020

I’ve been taking my Jeep to cortese since October for a skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane renta More

by aubreyloquasto
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Aubrey, I am very sorry to hear about this experience, I would like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

February 06, 2020

I had a great experience with the Cortese service department nick was very helpful thanks Cortese!!all of my service work was done timely and complete More

by Spieshecker
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Feb 07, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

thanks for the great review!

February 03, 2020

I appreciate the Service that was performed on my vehicle as well as the courtesy from Rob when explaining what was wrong with my vehicle and it being fixed I look forward into having my vehicle serviced ag More

by kgbrobinson1
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Ryan Germeroth
Feb 05, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the review! We hope to see you again soon.

January 31, 2020

Recall, oilchange and tire rotation Have been using Cortese's service center since I bought my 2019 Jeep Cherokee in July 2018. Always efficient, friendly and get work done in a timely m More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa and Rob
Feb 05, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sean, thanks for your great review of Lisa and Rob! We greatly appreciate it. Samantha Cortese

January 27, 2020

Professional service, and communication throughout the service! The service department provided me a loaner without hesitation due to extended service time needed with my vehicle. More

by Libertywill
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Jan 27, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great feedback! Samantha Cortese

January 24, 2020

Fast, prompt and performed all services to satisfaction. Everyone was friendly, polite and costumer service was very good. Have used several times with no complaints More

by numberfour411
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review! Samantha Cortese

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