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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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November 20, 2019
Wasn’t pleased with service, had a appointment at 11:45 for oil change , inspection and rotation waited for 3 hours wasn’t done til 4:00. Then had to come back to pick it up at 5:45 for oil change , inspection and rotation waited for 3 hours wasn’t done til 4:00. Then had to come back to pick it up at 5:45 More
by cshadders
Employees Worked With
November 19, 2019
Nick took good care of me. Made sure I knew what work needed to be done. They weren’t able to complete the work in one day so Nick made sure I had a rental car to use. They had my car done first thing th needed to be done. They weren’t able to complete the work in one day so Nick made sure I had a rental car to use. They had my car done first thing the next morning. I want to Thank Nick and the mechanic that worked on my Jeep. Betty Carmody More
by trinketcarmody
Employees Worked With
Nick (don’t have last name)
November 19, 2019
Excellent service from booking the appointment to courtesy shuttle to desk person and work done on the vehicle in a timely manner. Great. This good service happens ev from booking the appointment to courtesy shuttle to desk person and work done on the vehicle in a timely manner. Great. This good service happens every time I visit Cortese. More
by timvangellow
Verified CustomerEmployees Worked With
Lisa, Hector, Nick
November 17, 2019
Quick and easy service The service department is awesome! Routine maintenance is quick and efficient. I no longer sit and wait practically all day just to get an oil change The service department is awesome! Routine maintenance is quick and efficient. I no longer sit and wait practically all day just to get an oil change like other local dealerships. Also everyone at Cortese is so friendly and professional. More
by BCline
Employees Worked With
Rob
November 01, 2019
Pleasant This was the first time I used the service center and I was pleasantly surprised. The "pull-in" area is very welcoming and clean, as well as the wait This was the first time I used the service center and I was pleasantly surprised. The "pull-in" area is very welcoming and clean, as well as the waiting area. The representatives were very helpful. The customers are not able to see the actual service center area, I'm sure due to safety precautions, but I was very satisfied from what I did experience. More
by carolyn_king
Employees Worked With
Can't recall the individuals I interacted with
November 01, 2019
Excellent I can't say enough good things about Nick and his staff of the Service Department. They are pretty much straight forward analyzing the codes with the I can't say enough good things about Nick and his staff of the Service Department. They are pretty much straight forward analyzing the codes with the correct answer of what is the problem. More
by jason.harrison65
Employees Worked With
Nick Guidice (039) Lisa , Mark
October 31, 2019
Great helop from Lisa to schedule the appt. Jordan very efficient and helpful to get me checked in. Appreciate the shuttle ride. Speedy check-out and pick-up. Thanks for the good service! Jordan very efficient and helpful to get me checked in. Appreciate the shuttle ride. Speedy check-out and pick-up. Thanks for the good service! More
by akairies
Employees Worked With
Lisa Ladelfa, Jordan Burnette
October 31, 2019
Making the appointment was easy everyone was nice to talk to you on the phone I have no complaints with anyone everyone was great to work with to you on the phone I have no complaints with anyone everyone was great to work with More
by Tom
Employees Worked With
