Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I had a great experience with the Cortese service department nick was very helpful thanks Cortese!!all of my service work was done timely and complete department nick was very helpful thanks Cortese!!all of my service work was done timely and complete More
I appreciate the Service that was performed on my vehicle as well as the courtesy from Rob when explaining what was wrong with my vehicle and it being fixed I look forward into having my vehicle serviced ag as well as the courtesy from Rob when explaining what was wrong with my vehicle and it being fixed I look forward into having my vehicle serviced again in the near future thank you so much More
Recall, oilchange and tire rotation Have been using Cortese's service center since I bought my 2019 Jeep Cherokee in July 2018. Always efficient, friendly and get work done in a timely m Have been using Cortese's service center since I bought my 2019 Jeep Cherokee in July 2018. Always efficient, friendly and get work done in a timely manner. Lisa always great about setting up appointment. More
Professional service, and communication throughout the service! The service department provided me a loaner without hesitation due to extended service time needed with my vehicle. service! The service department provided me a loaner without hesitation due to extended service time needed with my vehicle. More
Fast, prompt and performed all services to satisfaction. Everyone was friendly, polite and costumer service was very good. Have used several times with no complaints Everyone was friendly, polite and costumer service was very good. Have used several times with no complaints More
Good evolution. Needed an appointment for an oil change; used the text feature and got an appt within days. Dropped off and was completed in one hour (oil and tire rotation). No pressure upsells...just g used the text feature and got an appt within days. Dropped off and was completed in one hour (oil and tire rotation). No pressure upsells...just good service. More
Quick and easy. Service issue diagnosed quickly. Work time was detailed and completed on time. Acknowledged the existing Extended Warranty without being reminded. No Service issue diagnosed quickly. Work time was detailed and completed on time. Acknowledged the existing Extended Warranty without being reminded. No issues at this visit. More
Great Customer Service!!! Samantha and Rob both took the time to understand the issues with our vehicle and went above and beyond to restore our confidence in not only the vehi Samantha and Rob both took the time to understand the issues with our vehicle and went above and beyond to restore our confidence in not only the vehicle, but in the dealership as well. Thank you so very much for being willing to listen and take action ... it was GREATLY appreciated!!! Thanks also to Dylan for guiding us through the process! More
Quickly diagnosed the problem and they were able to get the jeep back on the road after a new throttle body was ordered. Only improvement would have been faster repair if the part was in stock. Jordan wa the jeep back on the road after a new throttle body was ordered. Only improvement would have been faster repair if the part was in stock. Jordan was very helpful. More
Fixed right the first time I just meet the service Tec. Dan and he really knows his stuff. Fixed it right the first time and I was in and out. I just meet the service Tec. Dan and he really knows his stuff. Fixed it right the first time and I was in and out. More