Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

It was an easy purchase with Anna. I would buy from her again.the service has been an easy process and everyone is helpful. Good experience for me. again.the service has been an easy process and everyone is helpful. Good experience for me. More

Loyal Chrysler customer having purchased four vehicles including three T&C minivans. Very expensive $850 thermostat and gasket replacement in a 2008 T&C Minivan!!! Work wasn't done correctly the first t including three T&C minivans. Very expensive $850 thermostat and gasket replacement in a 2008 T&C Minivan!!! Work wasn't done correctly the first time. The next day returned with smoke/steam coming out of the engine compartment and was told it was residual burnoff. A week later returned again to find out plastic thermostat housing had been over-torqued and cracked allowing coolant vapor to escape. Dealership repaired the vehicle but took lost the car for another day. Service advisors are apathetic with customers. For example, my request to have a receipt emailed resulted in receiving a blank sheet of paper. I understand mistakes happen but this is work dealerships do day in and out and they didn't seem to get anything right. Escalation to the service manager was effectively a waste of time. He made references to check the "Internet" in an email response rather than provide a specific link to the material he was referencing. Bottom line ... I have very low confidence in the quality of work that was done and obviously given the price overall value was abysmal. You can do better than this dealership. More

Experience was very easy, quite quick and the service staff were a delight to work with. Very happy with experience. I would recommend to business contacts and friends. staff were a delight to work with. Very happy with experience. I would recommend to business contacts and friends. More

Dealership is very clean and has a nice waiting room. Rob worked with me and he was very professional and understood my concern and was able to take care of issue. Rob worked with me and he was very professional and understood my concern and was able to take care of issue. More

Took way too long for a oil change and tire rotation. My time is valuable and I did not appreciate wasting 1 hour and 45 minutes time is valuable and I did not appreciate wasting 1 hour and 45 minutes More

Had my jeep towed there it wouldn't start at all. Jordan gave me a called let me know what was wrong and my car was fixed a few hours later.By far the best service I recieved in a long time. You guys are aw gave me a called let me know what was wrong and my car was fixed a few hours later.By far the best service I recieved in a long time. You guys are awesome. same day in same day out 💪🏾 More

Brought my truck in for inspection and Nick was very helpful. He communicated throughout the day and went above and beyond to ensure my truck was ready and delivered next door for its annual Ziebart pro helpful. He communicated throughout the day and went above and beyond to ensure my truck was ready and delivered next door for its annual Ziebart protection appointment More

Service Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. More

Dealership is very good, I will always take my ram here!! Nick as my advisor is attentive and keeps me informed! He had great knowledge Nick as my advisor is attentive and keeps me informed! He had great knowledge More

I’ve been taking my Jeep to cortese since October for a skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane renta skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane rental car fee, i continued to take it there. They haven’t even came close to figuring out the issue so i took my Jeep to west Herr is Greece. Problem was fixed within a few hours. I NEEDED NEW SPARK PLUGS?????? This has been a very frustrating last 4 months and seriously all i needed was spark plugs. I won’t ever take my Jeep back there. Waste of my time. More