Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Sort by
June 15, 2020

I am a first time Jeep owner and was nervous about a loud noise coming from my Jeep. I took it in to Cortese Jeep and worked with Rob. Rob was very friendly and open to answering any of my questions about my More

by LRS
Recommend Dealer
Yes
Employees Worked With
Rob
June 15, 2020

Oil change Service was fast and efficient. I did not wait and my vehicle was done within ninety minutes. With all that is going on, I couldn’t have had better s More

by Cal63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
June 15, 2020

Professional I had to bring in my 2016 Jeep for oil change and inspection. I new there would be things I would need. and I felt I was fairly treated. Jordan was v More

by julieannbittner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
June 10, 2020

I brought my 2019 Jeep G Cherokee into the Cortese Dodge location without a appointment hoping they could take care of my overdue NY State inspection. I was extremely pleased to find the service advisor More

by Tonyz
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Service with a smile Service team is knowledgeable, friendly and accommodating. Service was quick and all my questions very answered. I love my Jeep Compass and would r More

by SLWhitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Balon, Service Advisor; Mark Pflieger, Appt Coordinator, both very helpful, Byron Lyth, Dave Hilner
June 07, 2020

Easy to schedule appointment and get service the same day they got me in and out and answered all my questions the waiting room was very relaxing More

by vmcgee001
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Excellent service. Fast and efficient. Social distance in the waiting rooms worked well. Took care of all four issues and the whole thing took less than an hour and a half. More

by craig.dproctor
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Fantastic service! Accommodating and friendly! My vehicle was clean upon completion. Also, air suspension issue was resolved. Routine oil change complete! Thank you for great service! More

by gcristofori1981
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

I would not recommend service department. I have taken my Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine More

by We_r_the_harris
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Cortese was great for my recent service appointment. They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication f More

by dudleybm
Recommend Dealer
Yes
Employees Worked With
Nick Guidice - service
...
82
...