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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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April 26, 2020

I took my car in for a recall issue. They changed my soul and rotated my tires without asking me first. My oil did not need changed More

by Chaneyte
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to hear about this experience. I would like to speak with you further about what happened. Please email me at s-cortese@corteseauto.com.

April 25, 2020

The vehicle came out after been fixed worst than when we took it to the dealership to get fixed it. It making a noise that we are afraid to drive it. More

by joeniacantre
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mitchele, Ryan Germeroth
Apr 27, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to hear about this experience. I would like to speak with you further about what happened. Please email me at s-cortese@corteseauto.com.

April 24, 2020

Very satisfied Brian in service and Dan provided excellent service during my recent visit for service. i purchased my vehicle from Anna Moretti who was great as my More

by atuck-id
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review of Brian and Dan!

April 14, 2020

As always, the service team at Cortese Jeep was friendly, professional and knowledgeable. It’s refreshing to be treated with respect and not be worried about being pushed to do unnecessary repairs. More

by obriendanielle
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi, we're happy you found our staff to be so friendly and knowledgeable during your experience here at Cortese Auto Block. Thank you so much for your feedback! We hope you have a great day!

March 19, 2020

I drove in without an appointment and they got me right in without hesitation, took a little time while I waited to look at a few new vehicles More

by 0514walker
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Morse , Ryan Germeroth
Apr 08, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great remarks!

March 19, 2020

Service---oil change This time the oil change was done in a very reasonable time. Jordan was very respectful and knowledgeable about what I needed to have taken care of. More

by jlcrandall55
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
Apr 08, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great remarks!

March 18, 2020

Great people great experience!! Where very helpful on making my decision. Very thorough and quick , couldn’t ask for a better group of people to work with in this process! More

by dhowie33
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner, Joseph Gatas
Apr 08, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for taking the time to write a great review!

March 16, 2020

Quick inspection but guy couldn't answer a question about spots in the paint that didn't come if when washed. Should be under warranty but he advised I go get a clay bar and remove myself. More

by trockell
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Trockell, we really appreciate your feedback! We will be sure to pass along your comments and concerns as we are always looking for ways to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2020

Great service. Very efficient service and thoroughly explained what else the vehicle needed. It did not take very long to get car in and service car. More

by reyesalexci
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 08, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

March 13, 2020

As soon as I got there i pulled In and had guys assist me with whatever i needed And the service was excellent and would come back without any question More

by jon.taliento
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you Jon! We hope to see you again soon.

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