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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,172 Reviews

1,172 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 26, 2024

Mike Nazzaro is an excellent service technician if he didn’t inspect my car before it was taken off to be serviced. I would have never known my water pump and driver side head gasket was leaking. But tha More

by dibiase2479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
August 20, 2024

I brought my Jeep into get an oil change on a Saturday. My appointment was at 9:30am. After 2 hours of being there the car behind me wanted to leave so they pushed my car out of the way to let that car o More

by littletoe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 19, 2024

Awesome experience today at Cortese Chrysler jeep dodge ram!! Mike Nazzaro was fantastic!! He made sure I was taken care of with a loaner and explained everything that had to be done to car. He called me 3 More

by Jeanine Agnello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazarro
August 18, 2024

Every one was very pleasant they did what they said and kept in touch with me More

by Bill
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Usually always get me in fast as possible, great communication and giving me updates when the car is at the dealer More

by pipercub56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi
August 16, 2024

Dan Obrien my salesman did a great job And I would highly recommend him and the great team at Cortese !! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Took longer than told, also every time they rotate my tires my air pressure is low. Always need to stop to put air in my tires. More

by wgayhart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service 5 stars
August 14, 2024

Jordy, the service advisor, was awesome. I appreciate the assistance and care given on a short term matter, as welll as , his expertise in handling the service maintenance on my Mitsubishi O More

by angerlinelangl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon
August 13, 2024

Great costumer service mark was good also found other problems with my vehicle they fixed it right away. More

by jamwe9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark pflieger
August 11, 2024

Excellent work Very efficient team, polite service employees , comfortable lounge and coffee available , current news on tv , short wait time , all good More

by JOHN@MDMOFROCHESTER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Riola , five stars !!
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