Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,210 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
The service has always been good here. I have leased several vehicles and finally bought it out, so I like to take my car to the same dealer. Rob is very helpful- talking through everythin I have leased several vehicles and finally bought it out, so I like to take my car to the same dealer. Rob is very helpful- talking through everything that my car is due for and helping decide what is necessary. I ended up needing new tires this trip and they were able to add this into the visit without a problem. More
I waited 3 1/2 months for a part to come in. Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer More
Service was good although I found a plastic part on the floor of the car and am not sure where it goes. floor of the car and am not sure where it goes. More
Excellent service! Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and we've never had any other mechanics service us. Your sales staff, your support staff, your service staff is second to none! Don't change a thing!!! Darlene Spafford More
Mike is always great! I don't like the fact that they are charging a surcharge to pay by credit card. These can be large bills and a 3% fee seems ridiculous on the amount I don't like the fact that they are charging a surcharge to pay by credit card. These can be large bills and a 3% fee seems ridiculous on the amount they are already marking up parts and labor. Meanwhile if they are going to charge this fee they need to tell people when the appointment is made. Not when we walk in the door without a check book or $1500 in cash randomly in our pocket! Will be taking my routine maintenance somewhere else in the future. More
They treat me good and it was very fast the service I like the service like the service More
Very professional, helpful, always gave me a call back in the same day.they’re a happy group of people. the same day.they’re a happy group of people. More