Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Easy to schedule appointment and get service the same day they got me in and out and answered all my questions the waiting room was very relaxing they got me in and out and answered all my questions the waiting room was very relaxing More
Excellent service. Fast and efficient. Social distance in the waiting rooms worked well. Took care of all four issues and the whole thing took less than an hour and a half. the waiting rooms worked well. Took care of all four issues and the whole thing took less than an hour and a half. More
Fantastic service! Accommodating and friendly! My vehicle was clean upon completion. Also, air suspension issue was resolved. Routine oil change complete! Thank you for great service! was clean upon completion. Also, air suspension issue was resolved. Routine oil change complete! Thank you for great service! More
I would not recommend service department. I have taken my Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine light being on you diagnose and fix More
Cortese was great for my recent service appointment. They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication f They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication from the service manager was very good. More
Outstanding service, professional staff, Great service. Staff is professional! Would recommend service to all. They go over and beyond helping with any problem . They are so kind and pat Great service. Staff is professional! Would recommend service to all. They go over and beyond helping with any problem . They are so kind and patient. Keep up the good work. More
Terrible and Unknowledgeable service techs. I will no longer buy or get my vehicle serviced at cortese. It was a Really bad experience all the way around longer buy or get my vehicle serviced at cortese. It was a Really bad experience all the way around More
Service did not want to hear me what I had to say. After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls t After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls to the left.I returned to the service and was told it was the road I did not know what I was speaking about.I will never return to this shop again for any thing.I was made to feel like a I do not know any thing.The car still pulls to the left and I will not return after the way I was talked to .Rick Riolo was a very nice man on the sale of the car thank you but I have not one thing to say about the service center. More
Wanted to give no stars they are awesome when u buy your new investment once you sign you will see this is one of the worst rip offs you will meet. new investment once you sign you will see this is one of the worst rip offs you will meet. More
Service was performed quickly and safely. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. More