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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 07, 2020

Easy to schedule appointment and get service the same day they got me in and out and answered all my questions the waiting room was very relaxing More

by vmcgee001
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Excellent service. Fast and efficient. Social distance in the waiting rooms worked well. Took care of all four issues and the whole thing took less than an hour and a half. More

by craig.dproctor
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Fantastic service! Accommodating and friendly! My vehicle was clean upon completion. Also, air suspension issue was resolved. Routine oil change complete! Thank you for great service! More

by gcristofori1981
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

I would not recommend service department. I have taken my Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine More

by We_r_the_harris
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Cortese was great for my recent service appointment. They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication f More

by dudleybm
Recommend Dealer
Yes
Employees Worked With
Nick Guidice - service
May 19, 2020

Outstanding service, professional staff, Great service. Staff is professional! Would recommend service to all. They go over and beyond helping with any problem . They are so kind and pat More

by bentley0105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
May 12, 2020

Terrible and Unknowledgeable service techs. I will no longer buy or get my vehicle serviced at cortese. It was a Really bad experience all the way around More

by jlvallese
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

Service did not want to hear me what I had to say. After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls t More

by kostertag001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020

Wanted to give no stars they are awesome when u buy your new investment once you sign you will see this is one of the worst rip offs you will meet. More

by mcgregorwknc
Recommend Dealer
No
Employees Worked With
The guys that when u bring in your car that don’t say anything till it’s done or charge u to check something scam
April 29, 2020

Service was performed quickly and safely. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. More

by lib46us
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell, Mark ?
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