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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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November 11, 2020

Very efficient and kept me updated Car was repaired as Very efficient and kept me updated Car was repaired as promised on time . The price was just as estimated and ver friendly when I picked it up More

by principino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike service
November 09, 2020

From the initial call to Lisa to set up my oil change/tire rotation to my picking up my Jeep, Cortese always does a courteous, thorough job. Follow up to make sure all is OK is easy and welcomed. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
November 08, 2020

I always get great service at Cortese. They keep me informed and explain everything. The wait time is appropriate and the job is well done. More

by fbrundiggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

Always professional and friendly staff . Service completed in timely fashion. waiting room is comfortable and spotless. Team kept me updated on progress. Would highly recommend Cortese service More

by aprildamico244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

Great dealership, worked with me and not against me. I did not feel forced to buy something that I did not want to buy. I love my new car. More

by WFRANK002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Fast and quick service. Work was done without issue and looks excellent. The staff was courteous and knowledgeable. The process was easy and headache free. More

by ajwsword
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

My right side door handle would not operate the door locks. The first visit they determined the door handle was defective. They had to order a door handle. The second visit they replaced the door handle More

by r.barrese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

I had my damaged radio antenna on hood of van replaced and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was dri More

by wrr50w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
October 13, 2020

Great customer service and Rob was a great help. His attention to detail was very helpful. He helped a lot and was very informative. Thanks More

by mikemercurio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
October 08, 2020

Not to happy that this is my second visit and the problem wasn't resolved with window. That's why I purchased a extended warranty. Still had to paid $65.00 out of pocket. More

by junitodanny46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pflieger
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