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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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July 20, 2020

The customer service is fantastic! They were ready to take my car when I arrived, I planned on a couple hours and was done in 45 minutes. More

by nhanglow99
Recommend Dealer
Yes
Employees Worked With
Service - Rob
July 19, 2020

Very good service and workmanship. Friendly staff members. Clean sitting area. Wait time for service for s fair. No complaints with this dealer at all. More

by Cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob (Service Dept)
July 10, 2020

The staff at Cortese service kept me updated on what was wrong with my car, how long it would take to fix, and what it would cost. I only wish they had more loaner vehicles available but that is out of thei More

by kjl
Recommend Dealer
Yes
Employees Worked With
Brian was great
July 10, 2020

NICE PEOPLE WORK HERE NICE PEOPLE WORK THERE. ROB, MY TECHNICAL ADVISOR WAS VERY COURTEOUS AND VERY THOROUGH ABOUT ANSWERING QUESTIONS. HE DID NOT TREAT ME IN A CONDESCENDI More

by vltimmermans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA AND ROB
July 08, 2020

Always get the job done right the first time great customer service and always very helpful when giving recommendations will be a loyal customer keep up the good work More

by cstrose32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 07, 2020

Professional, courteous and prompt service. Daniel kept me informed. He called with questions and provided updates. I am very pleased. I will bring my truck back. More

by lps219
Recommend Dealer
Yes
Employees Worked With
Daniel
July 03, 2020

Standard service and replace broken rear license plate light Oil change and rotating tires was done albeit in a bit longer time than I would have expected- 2+ hours. Replacement license plate light was not in th More

by lkhaase130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
July 03, 2020

We didn't like the service that we got from your company. We wish we would of knew up front about the warranty coverage by the service guy.. More

by barbsha46
Recommend Dealer
No
Employees Worked With
Dan Obrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Godar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette, Michael Amalfi
July 02, 2020

Service was good, not much wait time. Always kind and pleasant technicians. I will definitely recommend you to friends and family. Good experience.. Thank you. More

by cookmon00
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
June 29, 2020

Amazing experience! Joe and Dave were the best and super helpful. The service dept. did awesome work getting it ready. Definitely would but from again!!! More

by aadams1183
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner, Ryan Germeroth, Joseph Gatas, Jordan Burnette
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