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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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December 01, 2020

Mike was great to deal with. He went above and beyond to find me the best deal on tires. Not many people do that anymore. More

by Cartersmom419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzarro
November 27, 2020

Drove an hour out to get routine maintenance that was covered under warranty, never had to pay at my old dealership James Mitsubishi Hamburg. I distinctly remember not paying for the same services last y More

by Kennita Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Great team at this location, Rob is usually the one I deal with and he always makes the visit smooth from start to finish. Awesome location. More

by abboure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Having purchased 3 cars from Cortese for sure I will trust them to take excellent care of all maintenance and repairs which they just did. More

by ET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Very good customer service helped me right away when i came in i would recommend for anybody to come in and get service from mike More

by jonesdavid_13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco
November 20, 2020

I was trying to be upsell to get new brakes I didn’t really need. I asked for the thickness of the pads I didn’t get an answer. More

by Pkline1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Very friendly no pressure worked with salesperson Richard riola and got the numbers I wanted . Excellent people in the service department also. My wife and I haven’t bought a new vehicle in twenty years .It More

by Samandjan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maniscalco
November 13, 2020

Thank you for making this a great experience ,I will tell my friends about the quality of work. And the customer service. Thanks to Dave ,Gary and Lisa. More

by lincoln7005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

I was disappointed that the problem (rodent damage to 4WD transfer case wiring) was not covered by warranty. However, Mark and Mike got it repaired quickly and also did some extra work to prevent the proble More

by Bob Schellinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfleiger, Mike (mechanic)
November 12, 2020

Appointment was on time and Gary worked with me to address the issue get all necessary parts ordered. Shipping was extremely quick and they were able to make the changes and get my car back to me in More

by lacroidm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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