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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 27, 2020

Every time I get work done on my Jeep, everyone is always pleasant, and they have smiles, and always keep in contact with the car owner via text, and the car owners can text their service advisor with questi More

by canalman2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
August 22, 2020

Had an appointment for 1:30 Thursday the 20th. Showed up on time but my appointment was not in the computer. They took me any way which I appreciate. A small piece of molding fell off. They took over 2 hour More

by dlane16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

I needed to have my Jeep's computer updated to recognize the wiring harness for towing. Lisa set me up with the appointment and was very friendly and helpful. The day off my service, they took me in immedia More

by wmmshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
August 17, 2020

The dealership is great this is the third Dodge i have bought from this dealership and we'll buy another one again when I pay this one off. I hope the service and the people will stay the same and I'm def More

by 2bapro2k10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

Took it in for oil change, tire rotation and check AC because windshield fogs up when on. Was told that was normal. Later when talking to Gary, he said the amount of fog was not normal, bring it back to More

by Deborah Jeanne
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who worked on it
August 07, 2020

Took the car in for inspection and oil change. Work was done in a very timely fashion no issues everyone was very helpful. I was in and out More

by Rickkrzewinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

Mr Ray Brzezinki was very friendly throughout my experience with this huge car dealership in NY. The car was filled with full tank and drives flawlessly. Thank you sir see you soon for another purch More

by jonaolapo
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Ray Brzezinski very nice man
August 05, 2020

This is the second time I’ve taken my car for service at Cortese Mitsubishi. The service was excellent and I would definitely take my car back there again. More

by angelhugs4utoo
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2020

From the first phone call to picking up my vehicle after it was repaired, it was the most pleasant service visit I ever experienced as a customer at a dealership in my life. More

by patrick54
Recommend Dealer
Yes
Employees Worked With
Nick Gudice
July 23, 2020

Excellent service awesome car it drives great thank you I Definitely will recommend Cortese to any of my friends and family. Great customer service also. More

by lerleana25
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maniscalco
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