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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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September 26, 2020
I absolutely Love Cortes, I’ve always had a good experience with them I look forward to working with them again, Thank you so much experience with them I look forward to working with them again, Thank you so much More
by CMG
September 24, 2020
Excellent service, work was completed tested and my jeep was on the road again quickly. Friendly staff at Cortese Dodge/Jeep. Three words left to finish was on the road again quickly. Friendly staff at Cortese Dodge/Jeep. Three words left to finish More
by paul@bornemann.us
Verified CustomerEmployees Worked With
Rob
September 23, 2020
Great service staff. Took the time to explain everything. Mike was very helpful. I have been with Cortese for many years and will be there in the future Mike was very helpful. I have been with Cortese for many years and will be there in the future More
by nmccoy10
September 18, 2020
It was a good experience and I would go there again and tell my friends ....all was good until you have to write something in this box tell my friends ....all was good until you have to write something in this box More
by sshawk52
Employees Worked With
September 07, 2020
The service guy was very friendly and very helpful. I was also happy that service dept was still open because I came over after work. also happy that service dept was still open because I came over after work. More
by VBEELER
August 30, 2020
The worst service center I have ever visited across the country. You have to wait 20 minutes or more for someone to acknowledge your presence. They don’t let you know when your vehicle is finished. Only r country. You have to wait 20 minutes or more for someone to acknowledge your presence. They don’t let you know when your vehicle is finished. Only reason I got my vehicle is I got up to use the bathroom and saw it outside ready. Then they attempt to charge you for parts your vehicle doesn’t have. Then have to wait another 20 minutes a three trips inside for the service manual to remove the extra $100. 2+ hours for a 10 minute oil change. More
by michael.hess8081
Employees Worked With
August 29, 2020
Excellent service every time I bring my car in. Knowledgeable technician (Steve T.) Never a disappointment. Will continue to use Cortese and recommend them to family & friends. Knowledgeable technician (Steve T.) Never a disappointment. Will continue to use Cortese and recommend them to family & friends. More
by Jluciw
August 28, 2020
I always find staff extremely helpful and friendly whenever I come in for servicing, or call to schedule an appointment for same. Everyone is truly customer focused. whenever I come in for servicing, or call to schedule an appointment for same. Everyone is truly customer focused. More
by Pacifica
Employees Worked With
Other Employees :
Mike and Jordan in Service Department. Lisa in the front office, always a joy!.
