Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Fast and quick service. Work was done without issue and looks excellent. The staff was courteous and knowledgeable. The process was easy and headache free. looks excellent. The staff was courteous and knowledgeable. The process was easy and headache free. More

My right side door handle would not operate the door locks. The first visit they determined the door handle was defective. They had to order a door handle. The second visit they replaced the door handle locks. The first visit they determined the door handle was defective. They had to order a door handle. The second visit they replaced the door handle but this didn’t fix the problem. They now thought a sensor was the problem but they didn’t have the part, so they ordered it. The third visit they replaced the sensor and so far it seems to have solved the problem. Since this problem existed when I picked up the car I question the pre-delivery check. Everyone was very professional and polite but I did have to come in three times to get my problem resolved. More

I had my damaged radio antenna on hood of van replaced and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was dri and had it returned with body damage near area of antenna. Damage was repaired but received vehicle back with filthy floor matt from who ever was driving it. Mark should have checked my van on both occasions before it was turned over to me as work being completed. Unacceptable workmanship and attention from the Service Department. More

Great customer service and Rob was a great help. His attention to detail was very helpful. He helped a lot and was very informative. Thanks attention to detail was very helpful. He helped a lot and was very informative. Thanks More

Not to happy that this is my second visit and the problem wasn't resolved with window. That's why I purchased a extended warranty. Still had to paid $65.00 out of pocket. wasn't resolved with window. That's why I purchased a extended warranty. Still had to paid $65.00 out of pocket. More

Service and customer service was great. I had a lifter and camshaft replaced on my Dodge Durango RT. My service advisor Rob did a great job with helping with navigating the process with the warranty compa and camshaft replaced on my Dodge Durango RT. My service advisor Rob did a great job with helping with navigating the process with the warranty company. More

Had my Challenger in for NYS Inspspection, and general check over all good. Next day had my Durango in for tire rotation, oil change and general check up. As always the service team did great job. I waite check over all good. Next day had my Durango in for tire rotation, oil change and general check up. As always the service team did great job. I waited for both, and the waiting room was spotless clean and seating was spaced just right. Very good experience both days. More

Cortese is the only dealer our 2015 Dodge Caravan has seen. We bought it from you and have it serviced every 3 months from you. Your work is excellent! Lisa makes it easy to make an appointment, and M seen. We bought it from you and have it serviced every 3 months from you. Your work is excellent! Lisa makes it easy to make an appointment, and Mike is our new service director and he was excellent. Keep up the good work!! More

Excellent visit. I dropped of my jeep and was in a loaner jeep and out the door in less than 30 minutes. I was called in a couple of hours with an update and confirmed services. I was back in my jeep in just jeep and out the door in less than 30 minutes. I was called in a couple of hours with an update and confirmed services. I was back in my jeep in just a few hours . Great job and thank you very much. More

I have always taken my jeep to get services with cortese. Everyone is so nice from the scheduler to the service techs. The new app that the company is using is very informative. Everyone is so nice from the scheduler to the service techs. The new app that the company is using is very informative. More