Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I was able to drop my car off the night before which is a great option. I needed a oil change, inspection and tire rotation. They contacted me that morning and presented all the issues I had with my car. Th great option. I needed a oil change, inspection and tire rotation. They contacted me that morning and presented all the issues I had with my car. They noticed things that were immediate and things that I needed further down the line. They got it done in a timely matter. Great customer service! More
Consistently exceptional customer experience. Friendly, helpful, knowledgeable, competent staff. The service staff always does quality work on a timely basis, and Lisa makes appointment scheduling easy. helpful, knowledgeable, competent staff. The service staff always does quality work on a timely basis, and Lisa makes appointment scheduling easy. More
I have worked with Rob & so many others in service since I purchased my Jeep 2 years ago & I have always been treated with great respect, kindness & professionalism Thank you I purchased my Jeep 2 years ago & I have always been treated with great respect, kindness & professionalism Thank you More
Considering staff shortages on a Saturday..service was good..had to wait a bit longer but it was necessary for continued car maintenance..not bad for first visit good..had to wait a bit longer but it was necessary for continued car maintenance..not bad for first visit More
I called and was able to get an appointment right away. I appreciate the quick, friendly, and prompt service. I will be back. Thank you. appreciate the quick, friendly, and prompt service. I will be back. Thank you. More
I watched my Jeep get parked in the lot. I then waited for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything about my vehicle but nobody was there at the desk. Finally someone walked by and asked if I was being helped and my response was no. This person went to the technician who checked me in originally and he got the answer for me as it turns out my new 2021 Jeep needs a new windshield to be installed! More
Good communication pre appointment during visit and post completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. More
Great dealership. The staff is very friendly and the dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese fo dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese for both sales and service needs. More