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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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February 22, 2021

Great service! Fast and thorough. Work was covered under warranty. I will be returning for future service. Thank you for taking care of my car! More

by f_ah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other service employees were very helpful too.
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 17, 2021

Mike & his crew in Collision were amazing ! They kept us informed the entire time our Jeep was being repaired. Exceptional service. I have nothing but positive things to say about this Collision team. More

by tiffaniexx22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision department
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 15, 2021

The service dept was awesome, they even broke down how much time I have left on my warranty. they were quick with my service as well More

by eric_wooledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 15, 2021

Staff was great and helpful. Work was completed timely. Waiting room was nice and clean. This is weird to have a word minimum I’d get rid of that. More

by mcrulison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 10, 2021

Exceptional service, Fast and efficient! I do d not wait on arrival and the service was complete in less than an hour. Very good experience More

by Cal63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 08, 2021

It’s always a pleasure, they are very professional and friendly . Mike was the service guy I worked with he kept me updated and was very polite More

by lacita1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 08, 2021

Great dealer and service department! Would be happy to recommend anyone to Cortese. They were courteous, on time and took care of biz right the first time. More

by rweisman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 04, 2021

Mark took care of me and got things done perfectly and quickly. I was very impressed when I went to pick up my vehicle he pulled it up for me and also cleaned off most all of the snow so I didn’t have to More

by mpagano8184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Service was great. Gary was friendly and helpful. Work was completed in a timely fashion. I would definitely recommend Cortese to others in the community. More

by mperez01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Rob and the mechanics made the visit for repairs as painless as possible. The waiting area was clean and I found an electrical outlet for my computer. More

by wferrar54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
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