Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I was trying to be upsell to get new brakes I didn’t really need. I asked for the thickness of the pads I didn’t get an answer. really need. I asked for the thickness of the pads I didn’t get an answer. More
Very friendly no pressure worked with salesperson Richard riola and got the numbers I wanted . Excellent people in the service department also. My wife and I haven’t bought a new vehicle in twenty years .It riola and got the numbers I wanted . Excellent people in the service department also. My wife and I haven’t bought a new vehicle in twenty years .It was worth the wait More
Thank you for making this a great experience ,I will tell my friends about the quality of work. And the customer service. Thanks to Dave ,Gary and Lisa. my friends about the quality of work. And the customer service. Thanks to Dave ,Gary and Lisa. More
I was disappointed that the problem (rodent damage to 4WD transfer case wiring) was not covered by warranty. However, Mark and Mike got it repaired quickly and also did some extra work to prevent the proble transfer case wiring) was not covered by warranty. However, Mark and Mike got it repaired quickly and also did some extra work to prevent the problem from happening again. More
Appointment was on time and Gary worked with me to address the issue get all necessary parts ordered. Shipping was extremely quick and they were able to make the changes and get my car back to me in address the issue get all necessary parts ordered. Shipping was extremely quick and they were able to make the changes and get my car back to me in two days. More
Very efficient and kept me updated Car was repaired as Very efficient and kept me updated Car was repaired as promised on time . The price was just as estimated and ver friendly when I picked it up Very efficient and kept me updated Car was repaired as promised on time . The price was just as estimated and ver friendly when I picked it up More
From the initial call to Lisa to set up my oil change/tire rotation to my picking up my Jeep, Cortese always does a courteous, thorough job. Follow up to make sure all is OK is easy and welcomed. change/tire rotation to my picking up my Jeep, Cortese always does a courteous, thorough job. Follow up to make sure all is OK is easy and welcomed. More
I always get great service at Cortese. They keep me informed and explain everything. The wait time is appropriate and the job is well done. informed and explain everything. The wait time is appropriate and the job is well done. More
Always professional and friendly staff . Service completed in timely fashion. waiting room is comfortable and spotless. Team kept me updated on progress. Would highly recommend Cortese service completed in timely fashion. waiting room is comfortable and spotless. Team kept me updated on progress. Would highly recommend Cortese service More
Great dealership, worked with me and not against me. I did not feel forced to buy something that I did not want to buy. I love my new car. did not feel forced to buy something that I did not want to buy. I love my new car. More