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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,185 Reviews

1,185 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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March 11, 2021

Thank you for the help every time I come there im confident because I know you guys would take care of any problems or would let me know of anything thats about to occur. Great customer services More

by cstrose32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

March 10, 2021

I’m always very satisfied with the services I receive whenever I go. The staff and service are always excellent. Have been dealing with them for over ten years More

by d.austin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

March 09, 2021

Rob, My service rep, did great job handling my issues. NYS State Inspection, oil change, general overall look over. He also had the tech install 2 new front signal bulbs. As usual Rob and his team at Cort More

by jgill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

March 09, 2021

Third Jeep Grand Cherokee in a row from Cortese. Always enjoy working with John and Anna. They located the exact vehicle I wanted and got me a fair deal. More

by cryan7
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

March 07, 2021

Service advisor was pleasant and professional. Provided helpful information about my warranty. Service was provided promptly. Will return for additional service when needed. Virus safety measures followed. More

by Execdir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Execdir411, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Mitsubishi!

March 04, 2021

I would like to thank Gary and his team for the service work they performed on my ram 1500 they got me right in and completed it very quickly thanks for the great service! More

by Spieshecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

March 02, 2021

Appointments are easy to schedule and service is complete. Personnel are friendly and helpful. Waiting room is comfortable.Interaction with service staff is always a a pleasure. More

by grammajanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Grammajanna, we appreciate you taking the time to leave us this feedback.

March 01, 2021

A simple and efficient experience. They were on time, my wait time was what I expected for my repair and everything was clean and sanitized. Thank you! More

by steven.tinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Steven.tinker, we are very happy we could provide you with a positive experience!

February 26, 2021

The Jeep Service Center was professional and prompt. Outstanding service from Lisa La Delfa and Rob Bolan. I am a Very Happy Customer! Thank you! More

by Lisa M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bolan and Lisa La Delfa
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 22, 2021

Rob our service agent did a good job. He checked us in Rob our service agent did a good job. He checked us in right away and we got our vehicle just on the right time we told him. More

by lmaturan
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

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