Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I called and was able to get an appointment right away. I appreciate the quick, friendly, and prompt service. I will be back. Thank you. appreciate the quick, friendly, and prompt service. I will be back. Thank you. More
I watched my Jeep get parked in the lot. I then waited for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything about my vehicle but nobody was there at the desk. Finally someone walked by and asked if I was being helped and my response was no. This person went to the technician who checked me in originally and he got the answer for me as it turns out my new 2021 Jeep needs a new windshield to be installed! More
Good communication pre appointment during visit and post completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. More
Great dealership. The staff is very friendly and the dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese fo dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese for both sales and service needs. More
Mike Nazzaro is the man! Definitely a good guy to work with. His pony tail was suspect but extremely knowledgeable and to the point. He was a pleasure to work with. with. His pony tail was suspect but extremely knowledgeable and to the point. He was a pleasure to work with. More
I enjoyed working with Gary. When I brought my car in for service, we reviewed what needed attention. We reviewed other concerns. When the car was finished, Gary notified me and went over the bill with for service, we reviewed what needed attention. We reviewed other concerns. When the car was finished, Gary notified me and went over the bill with me. I was satisfied with Gary's service. More
Prompt service. Performed state inspection, fixed sway bar issue which I didnt realize was the noise I was hearing, also addressed loose tire valve. Mike was easy to work with in garage for dropoff and pi bar issue which I didnt realize was the noise I was hearing, also addressed loose tire valve. Mike was easy to work with in garage for dropoff and pickup. More
Very satisfied with the service. A twenty five words minimum for this message box doesn't make much sense to me. 21 word's almost done. Yeah!!!!! minimum for this message box doesn't make much sense to me. 21 word's almost done. Yeah!!!!! More