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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 04, 2021

I called and was able to get an appointment right away. I appreciate the quick, friendly, and prompt service. I will be back. Thank you. More

by elshoneyem11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2021

Got me in within two days of calling(which was great). The work was completed and done in a timely manner. Great job as always. More

by Jaxconlon92580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike -service advisor
December 28, 2020

I watched my Jeep get parked in the lot. I then waited for 15 minutes to be notified that my Jeep was ready to go but nobody came to get me. I went to the check-out window to see if anybody knew anything More

by karen_judy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

Good communication pre appointment during visit and post completion of service. The problem was diagnosed quickly and taken care of quickly. Thank you for your assistance. More

by lfiorica001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike-Service
December 21, 2020

Great dealership. The staff is very friendly and the dealership is very clean and well-organized. Overall, my experience with the team has been smooth and very transparent. I highly recommend Cortese fo More

by joeldgrosz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
December 17, 2020

Mike Nazzaro is the man! Definitely a good guy to work with. His pony tail was suspect but extremely knowledgeable and to the point. He was a pleasure to work with. More

by Sentra2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE NAZZARO
December 14, 2020

I enjoyed working with Gary. When I brought my car in for service, we reviewed what needed attention. We reviewed other concerns. When the car was finished, Gary notified me and went over the bill with More

by ehammer48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Prompt service. Performed state inspection, fixed sway bar issue which I didnt realize was the noise I was hearing, also addressed loose tire valve. Mike was easy to work with in garage for dropoff and pi More

by pmcd0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
December 06, 2020

Very satisfied with the service. A twenty five words minimum for this message box doesn't make much sense to me. 21 word's almost done. Yeah!!!!! More

by daledemai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

I've purchased my last 4 cars here, and service has always been helpful when I've needed them. No need to go anywhere else. More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Balon
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