Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Sort by
February 10, 2021

Exceptional service, Fast and efficient! I do d not wait on arrival and the service was complete in less than an hour. Very good experience More

by Cal63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 08, 2021

Great dealer and service department! Would be happy to recommend anyone to Cortese. They were courteous, on time and took care of biz right the first time. More

by rweisman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 08, 2021

It’s always a pleasure, they are very professional and friendly . Mike was the service guy I worked with he kept me updated and was very polite More

by lacita1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 06, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review!

February 04, 2021

Mark took care of me and got things done perfectly and quickly. I was very impressed when I went to pick up my vehicle he pulled it up for me and also cleaned off most all of the snow so I didn’t have to More

by mpagano8184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Service was great. Gary was friendly and helpful. Work was completed in a timely fashion. I would definitely recommend Cortese to others in the community. More

by mperez01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Rob and the mechanics made the visit for repairs as painless as possible. The waiting area was clean and I found an electrical outlet for my computer. More

by wferrar54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
January 23, 2021

Great service, got me in fast to look at my car, explained everything in detail. Was able to provide me a loaner which was great. More

by a.tribotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tribotte
January 19, 2021

I was able to drop my car off the night before which is a great option. I needed a oil change, inspection and tire rotation. They contacted me that morning and presented all the issues I had with my car. Th More

by James Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

Consistently exceptional customer experience. Friendly, helpful, knowledgeable, competent staff. The service staff always does quality work on a timely basis, and Lisa makes appointment scheduling easy. More

by Cortesefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Considering staff shortages on a Saturday..service was good..had to wait a bit longer but it was necessary for continued car maintenance..not bad for first visit More

by ettennano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
...
70
...