Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,164 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
From start to finish everyone was so wonderful at Cortese. Rick helped us every step of the way and made sure we felt 100% comfortable with our decision on our new vehicle. Cortese. Rick helped us every step of the way and made sure we felt 100% comfortable with our decision on our new vehicle. More
Mike Nazzaro is an excellent service technician if he didn’t inspect my car before it was taken off to be serviced. I would have never known my water pump and driver side head gasket was leaking. But tha didn’t inspect my car before it was taken off to be serviced. I would have never known my water pump and driver side head gasket was leaking. But thanks to Mike they were replaced while my car is still under warranty saving me money on repairs More
I brought my Jeep into get an oil change on a Saturday. My appointment was at 9:30am. After 2 hours of being there the car behind me wanted to leave so they pushed my car out of the way to let that car o My appointment was at 9:30am. After 2 hours of being there the car behind me wanted to leave so they pushed my car out of the way to let that car out. Then they took every car behind me in line before mine. When I asked why this happened, they said they were short staffed. However, that does not explain why all the cars that day went before me when my appt was at 9:30am. They took everyone first that was in line after me. I never go out of there until 12:30pm. 3 HOURS FOR AN OIL CHANGE. That is NOT OK to make someone wait that long. No one ever apologized. They just kept saying we are short staffed. Well you should have told us that when we checked in then. Needless to say I will not be going back there for this again. More
Awesome experience today at Cortese Chrysler jeep dodge ram!! Mike Nazzaro was fantastic!! He made sure I was taken care of with a loaner and explained everything that had to be done to car. He called me 3 ram!! Mike Nazzaro was fantastic!! He made sure I was taken care of with a loaner and explained everything that had to be done to car. He called me 3x and texted me a few times to keep me posted. He checked everything with me and applied coupons/discounts, he is great to work with! Thank you Mike!! Thank you to mechanics for all their hard work since my car is a Chevy and gad a lot of work needed on it!!! More
Every one was very pleasant they did what they said and kept in touch with me kept in touch with me More
Dan Obrien my salesman did a great job And I would highly recommend him and the great team at Cortese !! highly recommend him and the great team at Cortese !! More
Jordy, the service advisor, was awesome. I appreciate the assistance and care given on a short term matter, as welll as , his expertise in handling the service maintenance on my Mitsubishi O I appreciate the assistance and care given on a short term matter, as welll as , his expertise in handling the service maintenance on my Mitsubishi Outlander. Thank you Cortese! Angerline Langley. More