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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,151 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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April 26, 2021
Great employees, and fast and easy service. I made an appointment with the service department, and ordered my parts with there parts department. I went in to get a key programmed and it was done with in appointment with the service department, and ordered my parts with there parts department. I went in to get a key programmed and it was done with in the time they promised. Great communication and service, I would definitely recommend them to anyone. More
by Arieldejesus14
Employees Worked With
Mike Maniscalco
April 23, 2021
For a second time customer I didn’t get a very good deal. Will not return for the third time. I was hoping the offer would have been better Will not return for the third time. I was hoping the offer would have been better More
by rustyoldhouse
Verified CustomerEmployees Worked With
April 22, 2021
This dealership is very professional, always friendly, always willing to help. Lisa is fantastic at managing appointments, answering general questions, etc. She is a delight to work with. Also, Nick Na always willing to help. Lisa is fantastic at managing appointments, answering general questions, etc. She is a delight to work with. Also, Nick Nazzaro is our service manager. He is very professional, always willing to answer any questions or concerns. We have been customers of Cortese since the mid-80's! No other mechanic or dealership has laid a hand on our cars. Your service department is wonderful and Nick is just great to work with. We keep recommending you to anyone looking for a new or used car and we will continue to consider you our only dealership until we are too old to drive! Darlene and Dave Spafford More
by dspaff
Employees Worked With
Nick Nazzaro
April 17, 2021
GREAT SERVICE. Polite, friendly, professional, competent, knowledgeable fast service. The service is fast and good. Getting an appointment by phone was fast and easy. Nice people. knowledgeable fast service. The service is fast and good. Getting an appointment by phone was fast and easy. Nice people. More
by DLABONTE
April 15, 2021
I arrived for my service and the vehicle was worked on soon and a lot of work needed to be done. It was finished mid afternoon and all is working fine. soon and a lot of work needed to be done. It was finished mid afternoon and all is working fine. More
by warrinw
Employees Worked With
April 12, 2021
We were happy with our service. They took us right in and able to rent a car that day The service department tried to give us the best price available. able to rent a car that day The service department tried to give us the best price available. More
by lpberg
April 09, 2021
Got off to a rough start when there was a problem with the work done, but the issue was rectified with minimal hassle. I was expecting a long, drawn out affair to have the work corrected, but everyone I s the work done, but the issue was rectified with minimal hassle. I was expecting a long, drawn out affair to have the work corrected, but everyone I spoke with there was very considerate and professional, a very pleasant surprise! More
by JohnC
Employees Worked With
April 08, 2021
I always found that the employees at this dealership very courteous. Thanks Mike N and the rest of the service team for solving the problem with my vehicle in a timely fashion. courteous. Thanks Mike N and the rest of the service team for solving the problem with my vehicle in a timely fashion. More
by kemo896
Employees Worked With
Mike Nazzaro
March 28, 2021
Excellent service on my vehicle. Repairs done quickly and with great care from customer rep Mike Nazarro, who did an outstanding job! I will always bring my Jeep to Cortese for service because they are and with great care from customer rep Mike Nazarro, who did an outstanding job! I will always bring my Jeep to Cortese for service because they are so friendly and professional. More
by asher_flint
Employees Worked With
Mike Nazarro
March 25, 2021
Rob did a great job getting my service done for my truck. He got me set up for future oil changes and took care of any issues I had for my servicing. It was my first visit and was very pleased with everythin He got me set up for future oil changes and took care of any issues I had for my servicing. It was my first visit and was very pleased with everything. More
by rsbasse
Employees Worked With
Rob
