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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,179 Reviews

1,179 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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October 07, 2021

Excellent communication, even making me aware of requested services I didn’t need. All work was completed ahead of schedule More

by sbh022254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 12, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the awesome review!

October 07, 2021

great work as usual, quick easy in and out. had just a NYS Inspection, general check up More

by jgill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the awesome review!

October 07, 2021

Good service, nice people easy to work with have more comfy chairs in lounge if you are waiting More

by Mlov987
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the awesome review!

October 06, 2021

The price for the labor was so expensive i didnt expect to pay that this is my first time using the dealership for a service More

by crissy4888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Crissy, I am sorry to see that you were not satisfied. Please call me at 585-277-3214 to discuss! Samantha Cortese

September 20, 2021

Very professional, keeps you updated, they take their time to make sure they understand everything you want them to perform. More

by chuckmyster2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa ????????????
Sep 20, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

Sep 20, 2021 -

chuckmyster2000 responded

Keep up the good work! 👍

September 17, 2021

Service was good, had to be my own advocate between service and warranty company. Thanks More

by bezonjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 20, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks John!

September 16, 2021

All I to say is hire more people like Jay Sarkis. Honest, Polite and he really listens and follows through with what he says he's gonna do. Just love this young guys spirit. More

by annafulton25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Sarkis
Sep 20, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Anna! we love jay

September 14, 2021

Prompt and courteous experience. I had oil changed, tires rotated and NYS inspection. Have been coming once a quarter for last eight years More

by tppweltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

September 13, 2021

Technicians are Skilled and professional. Looking forward to future vehicle care and upgrades. Thank You More

by hdiversjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you !

August 30, 2021

Excellent service and answered all my questions. Will def be back for service when my Jeep requires it. I would highly recommend the Service Dept at Cortese! More

by kmarcera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese! Samantha Cortese Customer Relations Manager 585-277-3214

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