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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,151 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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May 16, 2021

The service on my vehicle and costumer service I experienced was fantastic. Everyone was kind and informative about the service being done and the service was done quickly. More

by Chris L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Made 2 trips to dealership for 4 indicator lights on my dash. 1 trip to diagnose the problem. 2nd trip to fix the problem after parts arrived. Picked up vehicle after paying over $1000 and only 3 o the More

by piersonpainting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian at Service Department
May 14, 2021

Professional, friendly, courteous attitude from all involved in getting my service call scheduled, prepped and completed. Always an easy pleasant experience dealing with service department. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
May 12, 2021

Very friendly and helpful. The sales people are not pushy they give you time to look and helpful when you wNt to see something. The service department is helpful and friendly always there to help you More

by teejhm.kj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Godar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anna moretti, Michael Amalfi
May 12, 2021

Jimmy the tech always give my daughters and my wifey and me great honor service.and Gary and Bryant are the best in customer service and always helping out. More

by MARSHALLSTAN_1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy the tech
May 11, 2021

As a loyal customer, it was very disappointing for Cortese service not to accept a personal check when on two different occasions, the body did accept my personal checks. Very disappointing and I'm no More

by jamessr50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
May 10, 2021

I chose this dealer for all my car's maintenance because they are thorough and dependable. They are great at making my vehicle run perfectly. More

by galmustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

The staff has always been helpful and courteous. They make me feel valued and in this world, that's much appreciated. Will definitely come back. More

by wolfdisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Scheduled appointment, on time, services professionally, completed efficiently and expeditiously, felt like a valued customer, and technicians are competent. Discount coupons usually available, highly reco More

by pcannonsr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Here for service. Great job. Rob was very nice to work with. Got the job done that I expected. communication throughout the process was good. More

by cccsloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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