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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,151 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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September 13, 2021

Technicians are Skilled and professional. Looking forward to future vehicle care and upgrades. Thank You More

by hdiversjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you !

August 30, 2021

Excellent service and answered all my questions. Will def be back for service when my Jeep requires it. I would highly recommend the Service Dept at Cortese! More

by kmarcera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese! Samantha Cortese Customer Relations Manager 585-277-3214

August 23, 2021

Great Jeep service experience. Mike N was our advisor and it was a pleasure working with him - he took care of everything! We’re new in the area so this was our first time at Cortese, and we’ll definitely go More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Sep 02, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Samantha Cortese Customer Relations Manager 585-277-3214

August 22, 2021

They always listen to the customer and take good care of them. More

by gvirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

gvirk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Samantha Cortese Customer Relations Manager 585-277-3214

August 21, 2021

My experience had been a great one, they were fast, efficient, and no hassle. The were courteous and very helpful. More

by BryantAngelin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Sneddon, Mike Kuney,, Michael Amalfi
Sep 02, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

BryantAngelin5, your comments keep us motivated and working hard for all our guests! Samantha Cortese Customer Relations Manager 585-277-3214

August 20, 2021

I needed a driving light bulb replaced and Mark Pflieger had it replaced for only $36 instead of $136 dollars. Definitely coming back. Great job Mark! More

by kevinleebradford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pflieger
Sep 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Kevin!!

August 15, 2021

Had service and all was great. Lisa was the person I made my appointment with and she was great! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Rob in service, Kevin in rentals and Lisa for service appointment
Sep 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Bill!

August 11, 2021

It was a good time and pretty quick and it was affordable. I would recommend this place and go here again for service in the future. More

by soliduspaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

August 09, 2021

The best! Professional! Friendly! Welcoming! Talented! Thoughtful! Smart! Amazing talented dealership that goes out of the way for there customers. Couldn’t be more happy and wouldn’t shop anywhere else More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Sam!

July 30, 2021

I explained fully my concern regarding an odor in my car that only appears when it rains. The issue was not found and the suggestion was to do a bomb that I could purchase off Amazon. unacceptable. I asked More

by ksedore
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Sep 07, 2021 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to see that you didn't have a good experience. Please feel free to reach out to me at s-cortese@corteseauto.com. I would be happy to help!!

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