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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,179 Reviews

1,179 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 17, 2022

EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! No other WORDS NEEDED to describe my service experience. More

by tlewis001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Tlewis001, we are glad we could help! Samantha Cortese

January 14, 2022

Serv. Adv. Mike Nazzaro took care of getting my car fixed and inspected. Mike was very professional and explained in simple language what needed to be done and why. Work was done in a timely manner and I w More

by dr.gina09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Dr.gina09, we are very happy to have provided you with such a positive experience! Samantha Cortese

January 11, 2022

Very good all the way through Follow up was good. Work was done on time More

by Sallycapuano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Sally !

January 04, 2022

I was greeted promptly when I came in. I have been working with this dealership since 1999. My present vehicle is my third vehicle with them. They do their best to work with you on the repairs and the More

by john.mitchell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks John!

December 28, 2021

Their service is always very good. They go out of their way to accommodate individual circumstances. More

by rsc0
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

December 27, 2021

Staff is friendly, fast, and get the job done right the first time. We will be back. More

by Chip15z23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Chip15z23!

December 21, 2021

Everyone at Cortese CJDR is very nice. The service advisor Mike Nazzaro is incredibly helpful and hard working. I highly recommend working with him specifically if you can for service visits. More

by drbuzzella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Drbuzzella, reviews like this give us motivation and help us ensure we provide high-quality care.

December 19, 2021

The service people especially the manager, Mark, has been excellent in helping me understand the service contracts. More

by cenetarylane13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

Great communication email and text updates on work, friendly staff . Rental was provided got me back on my way. More

by abosch198605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

They did a wonderful job getting my vehicle in for service in a timely manner. More

by BB
Recommend Dealer
Yes
Employees Worked With
Mark
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