Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Always willing to go the extra mile to ensure the service on your vehicle is taken care of right away. on your vehicle is taken care of right away. More
Loved my Buying experience of my 2021 Ram Truck. Good people to talk to and deal with. No complaints. Only one issue when I brought it in for its first maintenance. Juat an oil change and rotation took people to talk to and deal with. No complaints. Only one issue when I brought it in for its first maintenance. Juat an oil change and rotation took over 2 hours probably because of short staff? or lack of communication my service advisor went to lunch leaving me waiting in the waiting room. I finally just walked back to the desk and someone else checked me out. But my leather center console lid was covered in oil from elbows and so was the fender. I cleaned it myself. The manager texted me a couple days later to ask about my experience and I told her. She offered to clean my truck but I said I was fine. She's awesome! (Samantha Cortese) More
EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! No other WORDS NEEDED to describe my service experience. EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! No other WORDS NEEDED to describe my service experience. More
Serv. Adv. Mike Nazzaro took care of getting my car fixed and inspected. Mike was very professional and explained in simple language what needed to be done and why. Work was done in a timely manner and I w and inspected. Mike was very professional and explained in simple language what needed to be done and why. Work was done in a timely manner and I was completely satisfied when finished. More
Very good all the way through Follow up was good. Work was done on time was done on time More
I was greeted promptly when I came in. I have been working with this dealership since 1999. My present vehicle is my third vehicle with them. They do their best to work with you on the repairs and the working with this dealership since 1999. My present vehicle is my third vehicle with them. They do their best to work with you on the repairs and the pricing. More
Their service is always very good. They go out of their way to accommodate individual circumstances. way to accommodate individual circumstances. More
Staff is friendly, fast, and get the job done right the first time. We will be back. first time. We will be back. More
Everyone at Cortese CJDR is very nice. The service advisor Mike Nazzaro is incredibly helpful and hard working. I highly recommend working with him specifically if you can for service visits. advisor Mike Nazzaro is incredibly helpful and hard working. I highly recommend working with him specifically if you can for service visits. More
Great communication email and text updates on work, friendly staff . Rental was provided got me back on my way. friendly staff . Rental was provided got me back on my way. More