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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,151 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 25, 2022

Always willing to go the extra mile to ensure the service on your vehicle is taken care of right away. More

by vuckermark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

January 20, 2022

Loved my Buying experience of my 2021 Ram Truck. Good people to talk to and deal with. No complaints. Only one issue when I brought it in for its first maintenance. Juat an oil change and rotation took More

by nissanlord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael who wrote the repair order was awesome. I don't know who my service advisor was cause he never once spoke to me!
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Samantha Cortese

January 17, 2022

EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! EXCELLENT! No other WORDS NEEDED to describe my service experience. More

by tlewis001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Tlewis001, we are glad we could help! Samantha Cortese

January 14, 2022

Serv. Adv. Mike Nazzaro took care of getting my car fixed and inspected. Mike was very professional and explained in simple language what needed to be done and why. Work was done in a timely manner and I w More

by dr.gina09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Dr.gina09, we are very happy to have provided you with such a positive experience! Samantha Cortese

January 11, 2022

Very good all the way through Follow up was good. Work was done on time More

by Sallycapuano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Sally !

January 04, 2022

I was greeted promptly when I came in. I have been working with this dealership since 1999. My present vehicle is my third vehicle with them. They do their best to work with you on the repairs and the More

by john.mitchell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks John!

December 28, 2021

Their service is always very good. They go out of their way to accommodate individual circumstances. More

by rsc0
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

December 27, 2021

Staff is friendly, fast, and get the job done right the first time. We will be back. More

by Chip15z23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks Chip15z23!

December 21, 2021

Everyone at Cortese CJDR is very nice. The service advisor Mike Nazzaro is incredibly helpful and hard working. I highly recommend working with him specifically if you can for service visits. More

by drbuzzella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Drbuzzella, reviews like this give us motivation and help us ensure we provide high-quality care.

December 19, 2021

Great communication email and text updates on work, friendly staff . Rental was provided got me back on my way. More

by abosch198605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
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