Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,178 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Appointment was made easy. Dropped the car off and hour later came back and picked it up. Fast and easy Dropped the car off and hour later came back and picked it up. Fast and easy More
Thanks for fixing my truck. Only thing I did not care for was not knowing how long it would take. We went 5 1/2 hours or more without a meal. If we would have known it was talk Only thing I did not care for was not knowing how long it would take. We went 5 1/2 hours or more without a meal. If we would have known it was talking that long, we would have tried to find some place to go and eat. Nobody informed us about restaurants near by. More
Cortese fixed my car in a reasonable amount of time, for a reasonable price and didn't try to sell me more than what my car needed. I was very impressed with the professionalism of the service rep that I de a reasonable price and didn't try to sell me more than what my car needed. I was very impressed with the professionalism of the service rep that I dealt with. More
i appreciated the prompt service and care supplied to both my vehicle and myself. I'll be back with any other service needs both my vehicle and myself. I'll be back with any other service needs More
Always friendly and willing to help / answer any questions! Unfortunately my last visit was prompted due to me moving to another state. questions! Unfortunately my last visit was prompted due to me moving to another state. More
Great service, the staff was very nice and friendly. Staff kept us up to date on progress and provide excellent customer service. Staff kept us up to date on progress and provide excellent customer service. More
Like service department. Hate that it generates surveys and phone calls. And multiple emails. Phone call asked to make an appointment. But wouldn’t explain what the appoi Hate that it generates surveys and phone calls. And multiple emails. Phone call asked to make an appointment. But wouldn’t explain what the appointment was for. Finally they said the appointment was for them to give me an offer for my vehicle. My vehicle is a handicapped van purchased from United Access. Why would Cortese ask to buy my vehicle out from under me when I need it because my wife is paralyzed and that’s the only way I can transport her. Why can’t you just give me service and not harass me further? Why do you do this? Please please just give me service . Thank you! More
Very friendly attitude, told me my car condition and the service I should do in detail. service I should do in detail. More
Service was slow. Clean waiting area like the bathroom. very helpful employee. Some service is a bit expensive. Clean waiting area like the bathroom. very helpful employee. Some service is a bit expensive. More