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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,151 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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March 05, 2022

Good experience with in all areas from the call to make the appt., to the drop off and from the pick up which was much faster then expected! Thank you! More

by spritch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Spritch1, it's experiences like yours that really keep us motivated!

March 05, 2022

Quick service friendly and responsive service department. I like the email and text notification process. More

by janice3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Janice3, reviews like this give us motivation and help us ensure we provide high-quality care.

March 04, 2022

I was Impressed with the Excellent customer service provided and the thoroughness and knowledge of the technicians diagnosing my vehicle. All my concerns were met. More

by Mildred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nazzaro
Mar 09, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business. Thanks for the great review!!!

March 04, 2022

I’ve had mechanic’s try to sell me stuff but holy xxxx what a joke never again will I take any of my vehicles there More

by slocar6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to see that you had a bad experience. Please call me at your earliest convenience. Samantha Cortese 585-277-3214

March 03, 2022

Excellent Service and great support! The service advisors were both helpful and well informed. Thank you.9 More

by kingddauthor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Kingddauthor! We're so happy we were able to help you out!

March 03, 2022

I went in for an oil change. They had Excellent customer service and excellent communication. Had a really good experience More

by D.Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars!

March 03, 2022

Everyone was nice. They took care of my truck. They answered my questions. We were able to wait for our truck. They didn't try to sell us something we didn't need More

by Antoinettepalozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Antoinettepalozzi, we are very happy we could provide you with a positive experience!

March 02, 2022

Good customer service, the waiting room very clean with a tv that you can watch, vending machine with variety. So I must say the experience was great! More

by daviladenise39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Daviladenise39, thank you so much for the positive review!

February 18, 2022

Great experience with fast and expert care and maintenance on my Jeep. Thanks for taking care of my break issues. More

by Yuchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Yuchen, we appreciate you taking the time to leave us this feedback.

February 17, 2022

Bought my Outlander here a few years ago. The vehicle and service department have been great. My only complaint is that when I purchased the car, sales dept told me my trade-in was $1000 LESS More

by ndm22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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