Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Like service department. Hate that it generates surveys and phone calls. And multiple emails. Phone call asked to make an appointment. But wouldn’t explain what the appoi Hate that it generates surveys and phone calls. And multiple emails. Phone call asked to make an appointment. But wouldn’t explain what the appointment was for. Finally they said the appointment was for them to give me an offer for my vehicle. My vehicle is a handicapped van purchased from United Access. Why would Cortese ask to buy my vehicle out from under me when I need it because my wife is paralyzed and that’s the only way I can transport her. Why can’t you just give me service and not harass me further? Why do you do this? Please please just give me service . Thank you! More
Service was slow. Clean waiting area like the bathroom. very helpful employee. Some service is a bit expensive. Clean waiting area like the bathroom. very helpful employee. Some service is a bit expensive. More
Very friendly attitude, told me my car condition and the service I should do in detail. service I should do in detail. More
Excellent service and explanation of the work to be done and the cost. Very pleasant waiting area. and the cost. Very pleasant waiting area. More
Mark and the service team work hard to keep my car running smoothly while keeping me happy. I have experience with the team on regular maintenance as well as unusual repairs. All we’re done to my co running smoothly while keeping me happy. I have experience with the team on regular maintenance as well as unusual repairs. All we’re done to my complete satisfaction. I can highly recommend them. More
My experience was good. Always pleasant and helpful. Took a little longer than I expected, but I did have much service needed. Always pleasant and helpful. Took a little longer than I expected, but I did have much service needed. More
Mike was very helpful and informative. .waiting area was uncomfortably cold .Mike apologized for that. I do feel i was overcharged for a licence plate light bulb that needed to be replac .waiting area was uncomfortably cold .Mike apologized for that. I do feel i was overcharged for a licence plate light bulb that needed to be replaced. Tried contacting by txt to respond to the txt sent to me while i was there waiting but no one responded but Mike was there if i did need help. I just had a question about the cost and if i qualified for any discounts on the bulb replacement. Overall good service!! More
Cortese provided the most outstanding service at a dealership I have ever experienced! I highly recommend having your vehicles serviced here!!! dealership I have ever experienced! I highly recommend having your vehicles serviced here!!! More