Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,178 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
This dealership is the only one we have used for 40 years. Always have had the best service anyone could ask for. Sales people always courteous when we do make a purchase. Lisa in service appointmen years. Always have had the best service anyone could ask for. Sales people always courteous when we do make a purchase. Lisa in service appointment scheduling is wonderful - always friendly, caring, and professional. Mike Nazzaro (who is listed on this review as Nick) is fantastic. He, too, is very professional, courteous, friendly, caring, and always smiling. We have never had any of our Dodge Caravans, which we have owned since the 80's has been to any other service facility except once when we needed emergency service on a trip home from Florida. We drive our cars for over 150 thousand miles, thus all maintenance is maintained in a timely fashion. I can't say enough good things about Cortese Dodge and have sent many friends and relatives to you. Thank you for always being there when we need you! Again, Mike and Lisa are really the only people I have regular conversations with, but all your staff has treated us just wonderfully and our cars have been reliable for so many miles! Kudos to all!!!! More
Always a good experience when I bring my Jeep Cherokee in for scheduled maintenance. Upon my arrival, Rob is professional, courteous and efficient. I leave knowing my vehicle is in tip-top shape. for scheduled maintenance. Upon my arrival, Rob is professional, courteous and efficient. I leave knowing my vehicle is in tip-top shape. More
Service department is very professional and friendly. ..never had a problem...Sales manager Dan O Brien is the best ..never had a problem...Sales manager Dan O Brien is the best More
The repair was professionally done even though the cost was a bit high, but was completed in a reasonable time. was a bit high, but was completed in a reasonable time. More
When I dropped off my Jeep I was greeted by Rob and he was polite and friendly. Gary also stopped by to chat with me. Rob went over my information with me and then I was on my way to breakfast while I w was polite and friendly. Gary also stopped by to chat with me. Rob went over my information with me and then I was on my way to breakfast while I waited. I got a text message within an hour that said my vehicle was ready. I had a coupon for my service and that was taken off quickly. The whole experience made me feel welcome and confident that my Jeep was in good hands. More
It is great and wonderful and I will recommend anybody to go to the dealership and get something but they really like that is a new vehicle go to the dealership and get something but they really like that is a new vehicle More
Efficient and Professional. Service Dept Rep kept mr informed and advised on additional services to consider, Service Dept Rep kept mr informed and advised on additional services to consider, More
Service from start to finish was excellent. Staff was courteous and professional. Would not hesitate to return or recommend to family and friends. Thank you for the excellent service. Staff was courteous and professional. Would not hesitate to return or recommend to family and friends. Thank you for the excellent service. More
Always timely, provide windshield top off each time which is a nice added bonus. Work is always done correctly. is a nice added bonus. Work is always done correctly. More
Had an oil change. No issues. They were courteous and waited for my vehicle, which didn’t take long at all. Would recommend this dealership for service. No issues. They were courteous and waited for my vehicle, which didn’t take long at all. Would recommend this dealership for service. More