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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,178 Reviews

1,178 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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May 10, 2022

Needs to have better signage regarding where to go for Service. FIrst time there was walking around like a blind person More

by mikembond
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mikembond, we're glad to hear you enjoyed your visit.

May 09, 2022

Friendly and helpful people. Able to answer all my questions and were accommodating to needs. More

by gregory.r.dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Gregory.r.dunn, we're happy to hear you had such a positive experience with our team!

May 06, 2022

My experience at the service department was great. They treated me like a part of the family! More

by fogeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Fogeen, we are glad we could help!

May 03, 2022

Sticker for next oil change not placed. Requested that squeaking belt be checked and nothing was said or done More

by querida6391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick.lake, we are glad we could help! We are disappointed to hear that you did not have a more positive experience with us at Cortese Mitsubishi. Please feel free to call me at 585-277-3287

May 02, 2022

Great customer service, they always do what they can to make your experience delightful. Would recommend highly to go here. More

by CPERRY1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Cperry1027, we are so pleased you enjoyed your visit to Cortese Mitsubishi! Please don't hesitate to reach out to us if there's anything more we can do!

April 30, 2022

I have dealt with Cortese since 2007 and have never been disappointed with sales and service thank you all More

by blackroch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Blackroch, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 29, 2022

Have a great experience everytime I go there would I would recommend anyone one to go there More

by cstrose32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Cstrose32, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 28, 2022

We were in from out of state and our headlight went out. Mike was awesome and had us out of there quickly without an appointment! Thank you! More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Laura! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Cortese Mitsubishi

April 26, 2022

Always pleased with Cortese service and friendliness of it people. Need to fix tv in larger waiting room. More

by ammonoal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Ammonoal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Mitsubishi. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2022

It’s great and is wonderful nice and courteous I will recommend anybody to go to get their car down and plus buy a new car very friendly More

by jimmymathis80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jimmymathis80, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

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