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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,151 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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April 28, 2022

We were in from out of state and our headlight went out. Mike was awesome and had us out of there quickly without an appointment! Thank you! More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Laura! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Cortese Mitsubishi

April 26, 2022

Always pleased with Cortese service and friendliness of it people. Need to fix tv in larger waiting room. More

by ammonoal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Ammonoal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Mitsubishi. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2022

It’s great and is wonderful nice and courteous I will recommend anybody to go to get their car down and plus buy a new car very friendly More

by jimmymathis80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jimmymathis80, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

April 20, 2022

This dealership is the only one we have used for 40 years. Always have had the best service anyone could ask for. Sales people always courteous when we do make a purchase. Lisa in service appointmen More

by dspaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nazzaro - whose name I thought was Mike and Lisa in the service scheduling dept. Both wonderful assets to your dealership. Always professional, friendly, and caring!
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Dspaff, we are very happy to have provided you with such a positive experience!

April 20, 2022

Always a good experience when I bring my Jeep Cherokee in for scheduled maintenance. Upon my arrival, Rob is professional, courteous and efficient. I leave knowing my vehicle is in tip-top shape. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Mitsubishi. Thank you again for leaving us this response!

April 18, 2022

Service department is very professional and friendly. ..never had a problem...Sales manager Dan O Brien is the best More

by Thomascallahan365
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thomascallahan365, reviews like this give us motivation and help us ensure we provide high-quality care.

April 18, 2022

The repair was professionally done even though the cost was a bit high, but was completed in a reasonable time. More

by abourne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Balon
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Abourne1, your wonderful feedback and rating mean a lot to us.

April 18, 2022

When I dropped off my Jeep I was greeted by Rob and he was polite and friendly. Gary also stopped by to chat with me. Rob went over my information with me and then I was on my way to breakfast while I w More

by obriendanielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Balon
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Obriendanielle, thank you so much for the positive review!

April 18, 2022

It is great and wonderful and I will recommend anybody to go to the dealership and get something but they really like that is a new vehicle More

by jimmymathis80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jimmymathis80, we really appreciate your positive review!

April 18, 2022

Efficient and Professional. Service Dept Rep kept mr informed and advised on additional services to consider, More

by hdiversjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Hdiversjr, thank you for taking the time to leave a review for us at Cortese Mitsubishi. We're happy we could meet your expectations!

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