Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,178 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
I have purchased two vehicles from Cortese and had service done on both vehicles. Wayne in sales sold me both vehicles. Wonderful salesperson. Mike in service is also a very nice person to work with. service done on both vehicles. Wayne in sales sold me both vehicles. Wonderful salesperson. Mike in service is also a very nice person to work with. More
I made the appointment on the phone and when i made the appointment the person on the phone specifically looked up my information. Then when I arrived they said I didn't have an appointment. appointment the person on the phone specifically looked up my information. Then when I arrived they said I didn't have an appointment. More
They were very quick and efficient, great job. Cortese does it correct. Remember that… I’d recommend. Cortese does it correct. Remember that… I’d recommend. More
Efficient, excellent customer service. My experience with other dealers has been not a good one. Will return. My experience with other dealers has been not a good one. Will return. More
Great service experience. Everyone was helpful, courteous, and friendly. Mike N was great! He is very knowledgeable, competent, and thorough. And he did a terrific job of exp Everyone was helpful, courteous, and friendly. Mike N was great! He is very knowledgeable, competent, and thorough. And he did a terrific job of explaining everything they found and the recommended actions. More
So I took the old Jeep in for diagnostics ONLY. Suspected PCM problem. Cortese service confirmed that, and let me know the part was 7-10 days out. Except that I specifically said diagnostics ONLY. Suspected PCM problem. Cortese service confirmed that, and let me know the part was 7-10 days out. Except that I specifically said diagnostics ONLY. They were nice enough to find a recall, but when I went to pick up the car they didn’t do the recall service! Living up (down) to the worst stereotype of a dealer service department. More
Fast and reliable. In at 8:00a and back on the road by 9:00a. Great customer service and staff is very friendly! In at 8:00a and back on the road by 9:00a. Great customer service and staff is very friendly! More
The car came in for an inspection and oil change. I dropped it off. We went out for breakfast and went to a store or two. They called and said the car was done. It was easy. I dropped it off. We went out for breakfast and went to a store or two. They called and said the car was done. It was easy. More