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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,151 Reviews

1,151 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 09, 2022

Dropped my vehicle off late and dropped keys in drop box. Supposed to be ready in a few days and it was. Great work and very convenient. Vehicle looks fantastic and would recommend them to anyone. More

by pjvanorden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Pjvanorden, we are so pleased you enjoyed your visit to Cortese Mitsubishi!

June 09, 2022

Someone was right at my door as soon as I pulled up and was provided great service! More

by rgira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rgira, your wonderful feedback and rating mean a lot to us.

June 09, 2022

Gary Alger and Mark Pflieger were awesome to work with once again! They always go above and beyond! More

by shafer116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pflieger
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Shafer116, it's experiences like yours that really keep us motivated!

June 07, 2022

Mark, Gary, and everyone else at Cortese from the top-down are awesome! Highly recommended! More

by shafer116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pflieger
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Shafer116, we really appreciate your positive review!

June 07, 2022

good service great staff clean waiting room cable news tv free coffee you could supply donuts More

by schrobv
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Schrobv, we really appreciate your positive review!

June 07, 2022

Mike in service was fantastic! Kept me informed and resolved the issue I had with my vehicle. More

by kmainvil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Kmainvil, thank you for taking the time to leave a review for us at Cortese Mitsubishi. We're happy we could meet your expectations!

June 06, 2022

Good, quick service. Gave a reasonable estimate compared to other shops, and some recommendation for future work without sales pressure. More

by j.d.grunert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pfliger
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

J.d.grunert, your satisfaction is our top priority.

June 06, 2022

Great service when I got my brakes and rotors replaced. Timely and kept me up to date. More

by chrislowenguth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Chrislowenguth, your satisfaction is our top priority.

June 02, 2022

Had a great experience with the service department. They completed the maintence quickly while I waited with my little one. More

by delia3wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Delia3wilson, thank you so much for the positive review!

May 31, 2022

Brought veh into shop w/ appt and waited 1-1/2 hrs for an eng oil change. Other than longer than I expected service was good. More

by bryan.sertl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick.lake, we are glad we could help! We are disappointed to hear that you did not have a more positive experience with us at Cortese Mitsubishi. Please feel free to call me at 585-277-3287

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