Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,178 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Worked with Gary in service department and his team did a wonderful job on my old truck. Awesome communication, excellent service throughout and they fixed its issues. Would recommend without hesitation! wonderful job on my old truck. Awesome communication, excellent service throughout and they fixed its issues. Would recommend without hesitation! More
My first visit for maintenance (after leaving another Dodge service provider). Very pleased. Very friendly staff. Quick turnaround. Found my new service provider and dealer! Dodge service provider). Very pleased. Very friendly staff. Quick turnaround. Found my new service provider and dealer! More
After some back-and-forth conversation with the service team, it was finally understood what my issues were and they were taken care of immediately. team, it was finally understood what my issues were and they were taken care of immediately. More
Courtesy is understatement to the degree respect, friendliness and professionalism of all employees I talked to. friendliness and professionalism of all employees I talked to. More
Totally disappointed with Cortese ! On my first trip, they fix my check Engine light then come back again after 4 days. When I go back to services center to re-check again that they me On my first trip, they fix my check Engine light then come back again after 4 days. When I go back to services center to re-check again that they mention, it's require to replace another parts for same error code. They made order and mentioned "come back 4 days", after 7 days when I call them "it's gonna take 2 weeks to fix". it wasted my time and I can't fix my car before long trip that I had mentioned many times. I'm disappointed with their services that doesn't take responsibility. their services is very low !!!!!!!!!!!!! More
Person I worked with (I can’t remember his name) was friendly and helpful. I showed up at the wrong time (I confused it with an appointment time for something else the following week) and they still got friendly and helpful. I showed up at the wrong time (I confused it with an appointment time for something else the following week) and they still got me right in and took care of my car. I appreciated that! More
Great service cordial car was fixed on time and pleasant workers would come back to them workers would come back to them More
At this point I would say no, to recommending the service center. I took my 2019 RAM Truck in to have an electronic brake controller installed and programmed to the truck. At this point I have not tried that center. I took my 2019 RAM Truck in to have an electronic brake controller installed and programmed to the truck. At this point I have not tried that out but found that the Remote Starter does not work now after in the service bay. I took it back and the tech did not see anything that was a quick fix, so now I have another appointment set to have that looked at in a week. Now this will be an inconvenience to get a ride to and from the center for another day with the truck in for service. More
I’ve been coming to this dealer for 13 years and have always received top rate service. always received top rate service. More