Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,178 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Bob, the service rep that assisted me with my Jeep, was courteous and professional. Although I ultimately had the seller repair the vehicle, I would definitely go to Cortese for service in the future. courteous and professional. Although I ultimately had the seller repair the vehicle, I would definitely go to Cortese for service in the future. More
Really good experience at this dealership. Customer service was excellent. I highly recommend this service center. Customer service was excellent. I highly recommend this service center. More
Cortese Is terrific like always, I needed to get my truck serviced and I was in and out within in a hr. Great attitude good Atmosphere, the waiting room is always clean. I go and speak to the sales guys abou serviced and I was in and out within in a hr. Great attitude good Atmosphere, the waiting room is always clean. I go and speak to the sales guys about my next lease. Looking at the new cars on the lot is always fun. Come on down folks if you are interested in financing or leasing Corteze Chrysler Jeep Dodge Ram Mitsubishi is the brake place for your next car. More
I brought my car in for replacement of rear bearing and service detected other needs tha were covered under the same insurance claim and deductible service detected other needs tha were covered under the same insurance claim and deductible More
Fast and efficient service. I dropped the car off in the morning and they called as soon as they had a diagnosis..... I agreed to the work and my car was ready before 5pm I dropped the car off in the morning and they called as soon as they had a diagnosis..... I agreed to the work and my car was ready before 5pm More
Service was quick and easy! The staff was friendly and made sure I was aware of what they were looking at. The staff was friendly and made sure I was aware of what they were looking at. More
Ram 1500 broken exhaust manifold stud. As I'd already gotten a high estimate elsewhere, called Cortese service as they sold me the truck a year before. Gary told me $400 w/o manifold, $600 As I'd already gotten a high estimate elsewhere, called Cortese service as they sold me the truck a year before. Gary told me $400 w/o manifold, $600 with. Specifically asked worst case scenario. Called to make appt. and Brian then told me it could be as high as $1K. Got the "won't know until we look at it" story. Got to the appt. and Mike told me ~$1250. The capper to the whole deal was when Mike told me, "you probably didn't ask them to include the studs and gasket in the estimate". Can't believe he said that. How exactly were they going to do the repair without them? Then he said they could give me 10% off that price, and when I picked it up he said they saved me money somewhere else- but the bill was still $1214 out the door. Giving two stars as it appears- as far as I can tell- the repair was done properly. I now have over $3K in repairs in a vehicle I purchased a year ago from them, and they couldn't even cut me some slack on this repair. More
10:30 appointment. Had to wait through lunch but finished soon after. Overall, good experience and friendly staff. Had to wait through lunch but finished soon after. Overall, good experience and friendly staff. More
The service team at Cortese JEEP exceeded our expectations. They performed the service work in a professional and expedient manner. Everything was resolved as promised, and we were treated with r expectations. They performed the service work in a professional and expedient manner. Everything was resolved as promised, and we were treated with respect and care More
When I went on 8/19 they were very rude and way to much to type. Now today 8/24 the key they programmed and charged me a arm and a leg doesn’t work! Got stranded and now have to take time out of work to ha to type. Now today 8/24 the key they programmed and charged me a arm and a leg doesn’t work! Got stranded and now have to take time out of work to have them correct their error. More