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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,163 Reviews

1,163 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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September 30, 2024

They have had a terrible time informing me on current status of vehicle and held me cars for almost four days, while I chased them for answers. More

by loliver22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Very easy buying experience, Salesman Rick Riola was able to locate exactly what I was looking for when another dealership wasn’t interested in selling anything not on their lot. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Bill, thank you for the great review....we appreciate your business.

September 30, 2024

I am really Satisfied with the service. They always take good care of my vehicle. More

by gvirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review.

September 25, 2024

They are truly amazing super fantastic. I will not go anywhere else for my service. More

by michellejeter100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Michelle thanks for the great review. We appreciate your business.

September 25, 2024

This my second vehicle I bought from Anna at Cortese. It's a 3 hour round trip but the price was worth the trip. I bought my new truck in about three hours. My time is important and they made me a priori More

by jimkemnitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Godar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jim thank you for the great review. We appreciate your business.

September 21, 2024

Good service, I was helped by employee not listed below = verry good. I don’t like to be forced to write “minimum of 15 words”, to make a review. Next time I will skip the review. Thank you. More

by PATRICK.JANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee that helpe me, verry good
Sep 25, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great feedback. We appreciate your business.

September 21, 2024

Rick did a wonderful job and was so helpful with every step of the way! Thank you so much for everything! More

by carrie.sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick thank you for your business

September 20, 2024

Thorough conversation with the service manager when I arrived. Discussed past service on my vehicle and current issues. More

by tulip_929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 25, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Tulip, thanks for the 5 stars.

September 17, 2024

Great people to work with ! Salesman was no pressure, and very personable., And easy to work with. More

by mikeamy84
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mike, we appreciate your business. We thank you.

September 16, 2024

They did a great job fixing my air conditioning system. They are always professional and friendly! More

by sabres15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review!

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