Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Good service provided, Mike has good experience at diagnosis of the problem with the cars. He is good in explaining the situation and what best can be done diagnosis of the problem with the cars. He is good in explaining the situation and what best can be done More

Unfortunately it took two days to complete. So far the car runs fine with new plugs. So far the car runs fine with new plugs. More

As always a fantastic experience. The team worked diligently to resolve the issues I was experiencing with the navigation system and installed the firmware updates that we believe wi The team worked diligently to resolve the issues I was experiencing with the navigation system and installed the firmware updates that we believe will resolve the issue. More

Mike kept me informed during the whole time I was waiting for my car. He made sure I knew how long it would take fir my car to be completed. for my car. He made sure I knew how long it would take fir my car to be completed. More

It was an easy and smooth process. The only annoying thing was at the time of scheduling the appointment, the person i spoke to informed me about a shuttle service and offered that to The only annoying thing was at the time of scheduling the appointment, the person i spoke to informed me about a shuttle service and offered that to me, which i accepted. There’s no shuttle and apparently hasn’t been since the beginning of the pandemic. Other than that, it was great. More

Mike in service always takes great care of my car and is always helping me out. He is so positive and thoughtful. I appreciate you Mike! always helping me out. He is so positive and thoughtful. I appreciate you Mike! More

I don't know about the sales department but the service department is miserable. My truck (2020 1500) has been in 4 times in the past month for the same problem. Each time, I'm told it's fixed, when less department is miserable. My truck (2020 1500) has been in 4 times in the past month for the same problem. Each time, I'm told it's fixed, when less than a mile down the road, the messages pop up. Can't get a loaner and they've now had the truck for 2 days. NEVER again, Cortese. More

Purchased new tires and they are easy to work with and professional in their communications. professional in their communications. More

Excellent service and communication. Easy to set up the appointment on line, and then the service person explained everything and it was done in the expected timeframe. Easy to set up the appointment on line, and then the service person explained everything and it was done in the expected timeframe. More

Gary and Mark are both awesome in the service department. Kevin was also great with my loaner vehicle! Kevin was also great with my loaner vehicle! More