Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

They all have great customer service skills. Bob and Samantha are very friendly. They did a good job on my repairs. The only issue is that their labor costs are expensive. Bob and Samantha are very friendly. They did a good job on my repairs. The only issue is that their labor costs are expensive. More

Went to the dealership for help with my battery with no appointment. They help with no problem and got me out on time to get to work on time. appointment. They help with no problem and got me out on time to get to work on time. More

The experience was great. I had a good feeling about this place since the first time I went to make some questions because I just arrived from California. The costumer servi I had a good feeling about this place since the first time I went to make some questions because I just arrived from California. The costumer service was great even I didn't get any service that day. Because of that I chose you as a place to take my car when I need it. More

The service is outstanding every time. I will always only use Cortese for my cars and service. I will always only use Cortese for my cars and service. More

Rob told me he was gonna repair my vehicle a few months ago because the job wasn’t done as i requested when I came in with a warranty. I specifically told him about the problem and the warranty and they di ago because the job wasn’t done as i requested when I came in with a warranty. I specifically told him about the problem and the warranty and they didn’t fix it correctly, told me it was something else wrong. Now I’m stuck with a problem and no warranty More

I came to the dealership on 11/21/22 without an appointment as my vehicle was leaking , oil as it turns out. I spoke with Rob and he couldn’t have been more helpful. I had had an oil change about appointment as my vehicle was leaking , oil as it turns out. I spoke with Rob and he couldn’t have been more helpful. I had had an oil change about a week before and my husband noticed the leak. Oil filter was defective..Rob had me wait and the problem was taken care of within an hour. Thank you Rob your the best. More

My service writer Bob Bonter did a great job following through with the work that was performed on my truck. through with the work that was performed on my truck. More

my car issue was not resolved. the dealership just made it worse. After 15 years of receiving good service at Cortese, I am very disappointed. Apathetic service manager with no und the dealership just made it worse. After 15 years of receiving good service at Cortese, I am very disappointed. Apathetic service manager with no understanding. I guess I have to try other Chrysler dealerships in Rochester now. More

Very happy with their service and sales department. They have exceeded my expectations. I will continue to do business with Cortese and have recommended them to my friends and family. They have exceeded my expectations. I will continue to do business with Cortese and have recommended them to my friends and family. More

Slow inattentive service. It took 2 hours to complete a tire rotation when I was the first customer of the day with a 7:30am appointment. It took 2 hours to complete a tire rotation when I was the first customer of the day with a 7:30am appointment. More