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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,177 Reviews

1,177 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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February 25, 2023

The service was wonderful. I came out paying more then expected and waited a little longer but service was good. More

by elenia.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review Elenia! We appreciate your business!

February 24, 2023

Had my car serviced was quick and painless rob was helpful would bring my car back in the future More

by Sho9217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Belon
Mar 02, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Sho9217, we are very happy to have provided you with such a positive experience!

February 23, 2023

Prompt service appointments, professional and diligent attention to vehicle, informative interaction with dealer personnel, reasonable prices, courteous and trustworthy service. More

by F. Anne Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pflieger, Marcus surname not known
Mar 02, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

F. Anne Gilbert, thanks for your praise and kind comments about our team.

February 23, 2023

The service at Cortese is second to none. I purchased the vehicle here and they have serviced it ever since. Very thorough and attentive, keeps my wheel on the road. Thanks! More

by anthonyi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazzaro, Mike
Mar 02, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Anthonyi2, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Mitsubishi!

February 18, 2023

My experience with Service Department was great. I am not happy with the corporation. Apparently I purchased a 3 oil change from the corporation and only received 2 oil changes. They tell me that th More

by deantbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stellantis
Feb 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your feedback helps, we appreciate your business and the great review!!!

February 17, 2023

Always took care of my problems, very happy with the service department, over the years I have bought 3 new vehicles there, never had a problem. More

by rjilardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

rjilardo, thanks for the great review and you business over the years!!!

February 17, 2023

I purchase my jeep at Cortese. I have it serviced at Cortese. I have always been pleased with their service. More

by Lyndaspie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Lyndaspie, thanks for the great review!!!

February 16, 2023

The good news is the truck got fixed the bad news is that it took 2X as long as estimated and a minimum of $330 worth of items were stolen out of my truck well it was there. Some of the stolen items even req More

by tww1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Feb 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your feedback We hope to acquire a 5 star review (complete satisfaction) with you in the future.

February 14, 2023

My experience was excellent. The service team gave me a specific time and it was actually a quicker turn around! More

by arena.crues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stellantis
Feb 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!!!!

February 13, 2023

Had a great experience with cortese fast and friendly. Had my car in the shop quick. More

by Sho9217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob B in service
Feb 21, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for the great review!!!

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