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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,211 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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April 28, 2023
Was very worried on the cost of the needed repairs when I arrived. I had 11 codes stored and knew that the Jeep Cherokee was known for these codes. Worked with Mike when I arrived, I thought I would be told arrived. I had 11 codes stored and knew that the Jeep Cherokee was known for these codes. Worked with Mike when I arrived, I thought I would be told I needed a new transmission and would receive a 5,000 dollar bill, instead Mike explained that it needed a software update and a few other small items. I walked out spending 225.00 and was very pleased with the service from start to finish. Also, I highly recommend that you update the names of the service department employees. I only interacted with Mike who was outstanding throughout the visit however he is not listed below. Interestingly, there is only one employee's name listed for the Service department and I am sure you have a team, recognize the team it means something to them to see their names on these as well. I am more likely to complete a survey when I know I am rating the person who gave me the service. More
by adamnowak42
Verified Customer
April 28, 2023
Very Friendly. it was nice that they remembered my name when i came in.awsome it was nice that they remembered my name when i came in.awsome More
by pcalabrese
April 28, 2023
I always come to Cortese Chrysler for service on my van. I'm consistently happy with their work. I'm consistently happy with their work. More
by thedaveyouknow
April 24, 2023
Very satisfied with the sales and service, staff is very friendly and accommodating. Highly recommend friendly and accommodating. Highly recommend More
by Sam
April 23, 2023
The team did a fantastic job communicating and completing this service repair on time. Thank you bring on time and professional. this service repair on time. Thank you bring on time and professional. More
by Dbentley212
April 17, 2023
Did a very good job fixing my jeep. I am happy with the service I got. I am happy with the service I got. More
by andylgreen
Employees Worked With
April 10, 2023
I am very pleased with the services I receive from Cortese Chrysler. Rob the technician was very helpful and paid attention to my needs. I would recommend Cortese to anyone. Cortese Chrysler. Rob the technician was very helpful and paid attention to my needs. I would recommend Cortese to anyone. More
by abourne1
Employees Worked With
Rob Balon
April 10, 2023
Dan and Rob always take care of me. Thanks for a smooth transaction and good communication. Thanks for a smooth transaction and good communication. More
by jpeterson192
April 07, 2023
Very easy to work with! I had an appointment at 1:00 and drove off the lot with my new lease at 4:30. Excellent customer care I had an appointment at 1:00 and drove off the lot with my new lease at 4:30. Excellent customer care More
by bagne.sandra
