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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,211 Reviews

1,211 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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May 26, 2023

Amazing service as always when I bring my vehicle in for service. Definitely will be back. More

by mikedebruycker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 26, 2023

I had a serious problem with my Grand Wagoneer and was stranded 6:30 pm at my Granddaughter’s schoo parking lot while attending her soccer game. I called Cortese, my dealership and they immediately sent m More

by fmazzarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan O’Brian is a great general manager. He stays on top of everything.
May 25, 2023

Love the service department! Employees are always amazing and courteous. Highly recommend purchasing and servicing your vehicles here! More

by Shirley Coloney Wetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Efficient and affordable service. Appreciated them helping me schedule service from out of town and get to my appointment on time. More

by sddoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the 5 stars. We appreciate your business.

May 24, 2023

Rob provided great service. He was thorough and very efficient. I never have an issue when bringing in my vehicle for service. More

by kathy.lippa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Stellantis
May 24, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Kathy, Cortese appreciates your business. Thanks you!

May 22, 2023

I was able to schedule my initial appointment online which due to working off hours was amazing. When I got to the dealership everything went great and I was very well taken care of. More

by mikeross1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
May 22, 2023

Great service by Rob and by Dan, the technician . Always feel as if my car is in good hands More

by findasale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in service who handle the paper work and Dan Davis the great technician
May 19, 2023

Everyone was friendly and efficient. I feel they valued my time and there’s no high pressure sales. More

by Jason Flood
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Great great great great great great great great great great great great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great great. More

by theodoredzielski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Customer Service manager was super helpful, she took extra time and is committed to making sure customer experience is excellent! More

by CorteseCustomer4-18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Reed, Customer Relations Manager
May 18, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words. We really appreciate your business.!!!

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