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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,211 Reviews
Call Service Center (800) 952-7892

1,211 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 02, 2023

Have always provided me with great service and support! Every service representative I deal with has been great to work with. More

by 828propertymgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars!!!!! WE appreciate your business.

June 01, 2023

Excellent customer service. Work completed ahead of estimated timeframe. Clean and quiet waiting room. Great. More

by CE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Mark
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Jun 02, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!!!!

May 30, 2023

Excellent service. Very efficient, This is the only shop I deal with because I believe they are honest. I wouldn't go anywhere else. More

by dharmor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for the great review and the continuous opportunity to earn your business.

May 30, 2023

Rob is the man in service! Rick is the man in sales. Those 2 are why I've gotten 3 cars at Cortese. More

by jcasey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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May 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

They both thank you for the opportunity to work with you. Thanks for your business.

May 30, 2023

Got the job done, very quick and to the point! The Customer relations women was warm and welcoming, a great addition to waiting for your car to be finished. More

by Mikayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars and your kind words.

May 30, 2023

Mike was very friendly and courteous upon my arrival. My wait was not too long for my repair. More

by dinabeaudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much. We appreciate your business.

Jun 02, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your business, we appreciate you.

May 29, 2023

Excellent service. Went in because someone told me my Jeep sounded funny when I started it. They looked at it and determined nothing was wrong and at no charge. More

by dharmor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for the 5 stars!!!!

May 27, 2023

The dealership is fine, customer service in the service area is excellent. The low rating comes from all the pressure to fill out these reviews. Emails, text messages, it’s unrelenting. It’s not my job t More

by ekelly4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not my job to evaluate your personnel
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May 27, 2023

Very good service and timely! I have taken my 2020 Mitsubishi Eclipse Cross for service several times and they have been great. More

by mrirish7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023

They were very helpful with the purchase of my new Grand Cherokee L. Jay was knowledgeable, not pushy and answered questions well. More

by guilfoys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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May 31, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your feedback and your business.

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