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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,177 Reviews

1,177 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 29, 2023

My salesman Jeff LaMartino is very good no pressure and listens to me on what I’m looking for. Inventory was great and I found exactly what I was looking for More

by Ajmsaint07
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla
Jun 29, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so much for your feedback. We appreciate your business.

June 27, 2023

Great customer service, Mark the service coordinator is awesome, the mechanic who worked on my vehicle was super. More

by Omcintee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Fleg.??? Service coordinator
June 26, 2023

Service was good and timely. I had a couple of recalls to deal with and ended up getting a loaner with no real problems (even though I didn't ask for one originally). More

by rhenry7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Service was good and timely. I had a couple of recalls to deal with and ended up getting a loaner with no real problems (even though I didn't ask for one originally). More

by rhenry7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Great service. Very friendly. Very accommodating. I would highly recommend. 10/10. I had an Excellent experience More

by cwaheibi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars and the great review. We appreciate your business.

June 22, 2023

Awaiting a phone call (4 days and counting) and potential service. Caused damage to vehicle. More

by cona.marshall
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager - one star
Jun 23, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Cona, thanks for taking my call. Again I apologize .

Jun 23, 2023 -

cona.marshall responded

Of course! Thank you for calling. I was anticipating your call for Monday, June 19th as you mentioned it would be the latest I would hear back. I left a message Thursday, June 22nd. I am still awaiting the call. Thank you for your time.

June 21, 2023

When you have employees like Rick Riola who go way beyond what is asked of them, this is what makes a World Class car dealership!!!! More

by TD0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

I’m happy to the fact that I was able to see me early and get me out early quick and easy process More

by vmcgee001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stellantis
Jun 20, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business here at Cortese !!!

June 16, 2023

The service was phenomenal, all the employees were very nice and polite, very comfortable while being there More

by ladyvee158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for the opportunity to earn your business. We appreciate you!!!

June 15, 2023

Great service, timely turn around and I was provided with an equivalent vehicle for use while my car was being worked on. More

by masongirl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGinnity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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