Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,177 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
My Jeep went in for warranty work and it was 3 weeks before I could get it back - the part was on backorder - not their fault. While it was there, I asked them to check the air filter - not a complicate before I could get it back - the part was on backorder - not their fault. While it was there, I asked them to check the air filter - not a complicated task. And while I am totally satisfied with the warranty work, I’ve had my Jeep back for almost 2 wks and multiple texts to the service manager who took care my jeep have yielded no response. I don’t know if the air filter is okay or needed replacement, or if it was even checked. I guess I’ll have to have my regular mechanic check it out since Cortese is too busy to take care of it. More
Very pleased with the actual service on my car. Getting through to someone to make an appointment was such an undertaking that I couldn't give 5 stars. Getting through to someone to make an appointment was such an undertaking that I couldn't give 5 stars. More
Great and professional! I’d recommend this dealer to anyone in the area looking for a new car I’d recommend this dealer to anyone in the area looking for a new car More
Great on getting me in, the work done, and on my way. Waiting area was clean and debris free. Waiting area was clean and debris free. More
very happy with the service, they explained us very well what it needs to be done with my car. thank you Mark what it needs to be done with my car. thank you Mark More
Darin in the service department was exceptional and had me in and out in no time flat. The repair they performed was completed with great care and expertise. me in and out in no time flat. The repair they performed was completed with great care and expertise. More
Samantha is a courageous working mother who works more than most mothers I know. 10-4 everyday can really take a toll on someone with two little ones at home. Kudos to her team for thier patience during than most mothers I know. 10-4 everyday can really take a toll on someone with two little ones at home. Kudos to her team for thier patience during these stages of life. More
Best sales service in the area! Great staff all the way around from sales to service Great staff all the way around from sales to service More
Mike was a great person to meet. He help me with my questions I had and also help me get my vehicle in fast and done in no time. Nice work mike! He help me with my questions I had and also help me get my vehicle in fast and done in no time. Nice work mike! More