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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,210 Reviews

1,210 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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March 07, 2025

Great service and staff. The process did not take long and they provided a loaner. Nice to deal with. More

by philsidore
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars!!!

March 05, 2025

I almost ruined my marriage bringing home a car that was too small. I thought I would have to jump through hoops and pay a bunch of money to fix it, but the people at Cortese were super understanding and gr More

by Jeff Bostic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Judson
Mar 06, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Welcome to the Cortese Family! We are glad to have been able to help. We really appreciate your business.

March 05, 2025

I was pleasantly surprised at the speed in which Mike and the service center completed the major repairs that I came to them with. Thank you so much! More

by aredbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great feedback. We appreciate your business.

March 01, 2025

Service by Anna was excellent as usual. The finance guy was fun to work with as well. Love my new car. More

by Runzo
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Moretti
Mar 03, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the kind words. We appreciate your business.

February 27, 2025

The work was performed as expected and up to standard. Great job by all, thank you! More

by jenstan181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We are grateful for your business.

February 24, 2025

The service was quick and efficient. Had an added on inspection last minute with no issue. More

by carneishahenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your business and the 5 stars!!!

February 19, 2025

Michael did an amazing job. Always so friendly and helpful. Also did a quick job. More

by alesrosa510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the kind words!

February 19, 2025

Late on delivery. Poor communication.have to call and remind my car is outside waiting to go in shop. Even with an appointment More

by theilgis@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Feb 21, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Nihat, thank you so much for taking my call today. I am glad that we had the opportunity to speak and again we thank you so much for your business here at Cortese.

February 18, 2025

Excellent -Mike Navarro IS EXCELLENT! !! He is always very helpful, explains everything to me. Is polite, professional and trustworthy. He is definitely an asset to Cortese. I have bee More

by dspaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Navarro - See above.
Feb 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words. We are grateful for your business and the 5 stars.

February 18, 2025

Service appt was made promptly and service rep was able to reassure me that my brakes were fine More

by Carin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob ⭐️⭐️⭐️⭐️⭐️
Feb 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Carin, thank you for your business.

Feb 19, 2025 -

Carin responded

I really appreciate being able to have complete trust that Cortese will deliver great service whether it be during the leasing of my Jeep or the service to keep it safe and running in tip top condition.. Thank you Cortese for peace of mind 😊