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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,159 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,159 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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November 07, 2024
I waited 3 1/2 months for a part to come in. Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer More
by Cheftim
Employees Worked With
November 05, 2024
Service was good although I found a plastic part on the floor of the car and am not sure where it goes. floor of the car and am not sure where it goes. More
by edcbi
Verified CustomerEmployees Worked With
November 04, 2024
Mike is always great! I don't like the fact that they are charging a surcharge to pay by credit card. These can be large bills and a 3% fee seems ridiculous on the amount I don't like the fact that they are charging a surcharge to pay by credit card. These can be large bills and a 3% fee seems ridiculous on the amount they are already marking up parts and labor. Meanwhile if they are going to charge this fee they need to tell people when the appointment is made. Not when we walk in the door without a check book or $1500 in cash randomly in our pocket! Will be taking my routine maintenance somewhere else in the future. More
by cyacono
Employees Worked With
Mike DiNardo?
November 04, 2024
Excellent service! Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and we've never had any other mechanics service us. Your sales staff, your support staff, your service staff is second to none! Don't change a thing!!! Darlene Spafford More
by dspaff
Employees Worked With
Nick Navarro - See above.
October 31, 2024
They treat me good and it was very fast the service I like the service like the service More
by josepadilla104
Employees Worked With
October 30, 2024
Very professional, helpful, always gave me a call back in the same day.they’re a happy group of people. the same day.they’re a happy group of people. More
by jeanette.stanley
Employees Worked With
October 27, 2024
Thank you very much. for the service and have a good day. The warranty approval process can take a while but that's not your fault. for the service and have a good day. The warranty approval process can take a while but that's not your fault. More
by soaltraveler
Employees Worked With
October 14, 2024
Coetese Crysler Jeep Dodge Ran Mitsubishi is top nautch. The service from car drop off to picking up and payment was first class! The service from car drop off to picking up and payment was first class! More
by ccoen
Employees Worked With
